"My order seemed a little slow to process, but over all, my experience was Excellent! My parts were correct, and came in very quickly! Back on the road again Thanks!"
"Great products and quick ship. Thanks"
"I had two orders, over $700 worth of stuff. If I had an idea of the gold membership, I would have saved money. Also, I believe you should give Military discount"
"Everything has been delivered, thank you for!"
"Great products, great service !"
"Very fast shipping and a very good product."
"I got my order quickly and my parts were perfect fit."
"My order was in my door step within 3 days of ordering it. I was very satisfied with how it looked and fit on my bike."
"On the website items are easy to find. Orders are shipped and received when promised."
"yes vary satisfied with service del ontime produst was better than expected"
"I placed my order on Tuesday night... Was in my hands Thursday at lunch. An over sized shipment coming to Eastern NC usually takes a week. Nice work!"
"I found the tires I was looking for with ease and at a pleasantly surprising reasonable price."
"Fast and affordable prices they were quick to ship product out "
"Shipped me the wrong part. Now I have to send it back and hope I get the right one next time. "
"I ordered my part and it came very fast. I was surprised! Looking forward for my next order! "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”