"Axle covers did not fit bike that order was for. Nor did highway pegs mount to bars that website said they would fit"
"My order arrived sooner than promised, very satisfied."
"Always a good experience. Good fast shipping, and pricing is always legit!"
"No problems- order was on time and the part fixed my problem"
"You guys rock you had the tires I needed for my 2001 classic and had the tires shipped to my home in three days what service and I'll keep buying from you guys."
"Orders are quick and on time.
Some parts detail could be more thorough. I am pleased with your service. Thank you"
"Fast delivery. Quality product. "
"Love it I was very happy with my order and free shipping I will recommend J&P Cycles to everyone that has a motorcycle. "
"They had the parts I needed and received them reasonably quick."
"Great switch, should have bought it 3 switches ago. Have ridden bike once since installation. If problem occurs I'll try to post it. "
"Merchandise was as described, excellent quality at a reasonable cost. Merchandise shipped in a timely manner."
"easy to do online, free shipping, very fast"
"all ways very happy with service cheers"
"Great to deal with, but shipping to Australia was very expensive"
"Great price , super fast delivery"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”