"The place to go for good prices and fast free shipping.
"
"Great tires, great price. Shipped quickly."
"Everything got to me quickly and exactly as ordered. Thank you"
"fast shipping, correct items, all good"
"Great experience products all showed up together top quality!!!"
"I bought a drink holder. It was easy to install, looks good and works great."
"I felt misled joining the Gold program which offered a $15 credit on my first order, only to find out it was not available on my first order and required a second order (with a limited time frame to redeem) to gain it.
Disatisfied to say the least.
Drop the bait and switch Gold program, and live by a quality part at a reasonable price with quiality pick-pack-and ship service.
There are other merchants I'll give my business to in future, you lost me with your customer service response to my Gold program $15 credit inquiry."
"Arrived fast and correct. "
"Ordered online and your website said the product was in stock. I waited three or four days never received my package so went back online and then it said I had to wait 11 to 14 days. Someone should update the website in order to be more accurate. i wouldn't have minded waiting 11 to 14 days if your website said waiting on the vendor. But when it says it's in stock and I order it then find out later that it's actually not that's kind of annoying"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Found the tires I wanted at a very good price , ordered them , got them fast . It was great"
"The Ordering of the product was as quick as the UPS delivery to us. We received exactly what we expected. great service"
"Great..and the guy on the phone was very helpful. Thanks.
Donnie "
"Items arrived as stated and packaged very well. Installed in minutes and look great on 05 Honda VTX 1800 Neo-Retro. Purchased with good confindence from word of mouth previous customer. Highly recommend to other riders. Great job J&P, customer for life, thanks."
"Products delivered when they said they would be and correct products delivered "
"J&P Customer service is always top notch. I had an issue and it was solved quickly and professionally."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
The Gold Club Welcome Credit can only be redeemed on purchases of $50.00 or more. Credit expires 90 days after purchase of Gold Club Membership.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”