"Items were listed as in stock. Yet they have not yet shipped because they are not actually in stock. I find that to be misleading. Not only that but most items have very little discription to them including sizes and what comes with the item. Pretty lazy on their part if you ask me. Once revieving a part that was listed at " perfect fit" i find myself needing parts to make it work correctly. Have not been happy with this company the last few times I have placed orders and with the service I have recieved. This will most likley be my last resort for ordering parts online."
"My experience was excellent!"
"I've bought several items from J&P always great service and products."
"i received item # 127-117 20w 50 oil, but did not receive item # 350-074 big boar battery, the UPS tracking # 1z5422990336252241 says I've already received this package, my order # is w1537681002 shipped mar. 9, I would appreciate any help you can give me.
thank you
Jay Farren
****@****
"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Shipping is a little high."
"Easy to order from, received items in good shape and came in fast."
"No hassles until entering a comment, it wasn't long enough. "
"shipped fast parts in good order will do again"
"We need a J&P Cycle in Canada. Fast and easy. Thank you."
"Fast Shipping and Excellent Service!"
"I have been shopping with j&p cycles for years and so far I have not been disappointed. Fast service and good parts thsnks again for the help. Dave C."
"1 of my purchase's was a tri pouch, i entered my motorcycles info into your website and it said this pouch would fit my bike. It did not (not even close) i chatted with a online tech which said that the pouch should fit, WHAT A WASTE OF MY TIME ! Thats why i took a refund instead of a exchange. Then you took $7 of my refund because your errors. THANKS FOR NOTHING. YOU LOST A CUSTOMER!!!!!!!!!!!!!!!!!!!!!"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Easy site navigation to get exactly what I needed. Fast delivery and great packaging."
"Fast and accurate, always first class service.
"
"As always, very satisfied with the product and the service provided by JP cycles."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”