"great customer service...will purchase from them again"
"Awesome service and excellent products"
"i am very happy with my last order. as usual jp cycle stuff is quality parts"
"Great products and good deliver times. "
"The handle bars i ordered, that were supposed to fit my model year and make of motor cycle, were the wrong size according to the specs on your site. I am going to have to return them for the correct size. They came a 7/8ths my bike apparently needs the one inch. "
"Could not be happier with the pipes. Didn't expect how loud they are but wow!! These are a must if you want to be heard on the road "
"I was very satisfied with the selection of parts and the instructions and process ordering my selected parts. The shipment was very fast and I appreciate the professional and informative details related to the parts selections that I purchased. Highly pleased and will purchase all my parts from J&P in the future!! "
"I have dealt with J&P for several years and have never been disappointed. I've also had enough confidence in them for recommendations to friends and relatives."
"Parts showed up on time and was exactly what I ordered. The tech guys were great in helping pick out what was needed for my custom bike. "
"Great parts....great prices!!"
"Very fast to get product and seems to be very high quality"
"The service was great and fast and easy still ordering from them prompt service "
"Always a pleasure ordering from J&P. They always pull through. "
"I placed an order via the internet from South Africa, requesting goods to be delivered to New York. What a surprise to find out how easy it was. I dealt with Johann and he made good on getting all the items ordered to the destination timeously, so that it could be brought home to me in South Africa with a friend. Living in a third world country, one expects all kinds of delays and lack of service. It was wonderful to work with helpful, professional people. I will be ordering more in the future. Tina Otte"
"Good price, fast delivery, just click, click on the computer and there was the tire on my front porch"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”