"I wish I didn't have to wait 3 months to find out that I would not be receiving the jacket I had originally ordered. JP Cycles should be a little more proactive about keeping up with the status of their vendors supplies. Otherwise I did get my second choice of jacket very quickly."
"Very fast and accurate service. J & P is one of the leaders in the M/C industry"
"Item showed up quickly but not in working condition. customer service told me there was nothing they could do and to contact item manufacturer. I'd never order from j&p again after this. "
"Yup I was very satisfied
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"Got the exact item I ordered. Felt like the price was fair and the item was shipped promptly. Totally satisfied with the experience. "
"Quick, easy and affordable transaction, thanks"
"Found the item quickly and purchased easily. The mazing part was the delivery time. 5 days from purchase to delivery in the uk. I can't get parcels delivered in the uk that quick.
Thanks again"
"I ordered several items and they all arrived faster than I expected. Everything looks great! I will soon be ready for the riding season. "
"So far so good Got the wrong item but contacted customer support and was told that as soon as they receive the part back threy will send out the exchange still waiting but only been 3 days we will see"
"Arrived on time just what i needed"
"Very satisfied, had the delivery come on 2 separate days & was missing 1 invoice web chat with a rep & received a copy instantly"
"parts where old and rusty, now I know why they where on close out. I will not buy closed out parts again, Next time I will buy new."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"The item could have came with better instructions on how to use."
"Satisfied with my purchase."
"J&P were great shipped it out fast, only problem was with UPS not delivering it when they said."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”