"Arrived on time just what i needed"
"Very satisfied, had the delivery come on 2 separate days & was missing 1 invoice web chat with a rep & received a copy instantly"
"parts where old and rusty, now I know why they where on close out. I will not buy closed out parts again, Next time I will buy new."
"The item could have came with better instructions on how to use."
"Satisfied with my purchase."
"J&P were great shipped it out fast, only problem was with UPS not delivering it when they said."
"order parts Monday have them in my hands Thursday great service. and im over seas."
"Received the product I ordered quickly and it was exactly what I ordered. Would recommend them to anyone."
"Very good product delivered very fast "
"This was my first online order. Although the parts came from different warehouses and got here at different dates, I'm extremely happy with the price and quality of the parts "
"I am disappointed that I ordered brakes from your company and you canceled the order and did not notify me of the change. So I had to call and reorder different brakes. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Always have the parts and products I'm looking for, Great company and site.
Jeff M."
"Packaging was excellent. Had to tweak the product just a little to fit. "
"Great service, great parts, fast shipping. "
"bolts didn't match up with my bike. had to go to bike shop to mount mirrors"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”