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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-03-12

"my order came in on time and ready for my 2014 Sportster Superlow 1200T. Thanx J & P."


Verified
5/5

2015-03-12

"Best there is for parts! Quick shipping!"


Verified
5/5

2015-03-12

"Ordered a set of Dunlop Elite 3s on a Monday, had them at my doorstep on Wednesday. Great service as always, will gladly order from them again."


Verified
5/5

2015-03-12

"Always good to do business with."


Verified
5/5

2015-03-12

"Fast shipping and awesome product"


Verified
5/5

2015-03-12

"Love J&P Cycles. Always have what I need and they ship it fast."


Verified
4/5

2015-03-12

"I wish I didn't have to wait 3 months to find out that I would not be receiving the jacket I had originally ordered. JP Cycles should be a little more proactive about keeping up with the status of their vendors supplies. Otherwise I did get my second choice of jacket very quickly."


Verified
5/5

2015-03-12

"Very fast and accurate service. J & P is one of the leaders in the M/C industry"


Verified
1/5

2015-03-12

"Item showed up quickly but not in working condition. customer service told me there was nothing they could do and to contact item manufacturer. I'd never order from j&p again after this. "


Rep reply posted 2015-03-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-12

"Yup I was very satisfied

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Verified
5/5

2015-03-12

"Got the exact item I ordered. Felt like the price was fair and the item was shipped promptly. Totally satisfied with the experience. "


Verified
5/5

2015-03-12

"Quick, easy and affordable transaction, thanks"


Verified
5/5

2015-03-12

"Found the item quickly and purchased easily. The mazing part was the delivery time. 5 days from purchase to delivery in the uk. I can't get parcels delivered in the uk that quick.
Thanks again
"


Verified
5/5

2015-03-12

"I ordered several items and they all arrived faster than I expected. Everything looks great! I will soon be ready for the riding season. "


Verified
5/5

2015-03-12

"So far so good Got the wrong item but contacted customer support and was told that as soon as they receive the part back threy will send out the exchange still waiting but only been 3 days we will see"