ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.78/5
Customer service:
3.78/5
Return/Replacement policy:
3.47/5

Verified
3/5

2015-02-26

"Description did not indicate lights were mini's."


Verified
1/5

2015-02-26

"You screwed up the last order of a good customer"


Rep reply posted 2015-02-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-26

"You have always delivered on time and provide great customer service.

Thank You!
"


Verified
5/5

2015-02-26

"Other than being held up by the ice storms in tenneessee I was very satisfied with jp's service."


Verified
5/5

2015-02-25

"Speedy delivery, easy to navigate website."


Verified
5/5

2015-02-25

"Since I got me a Harley jp Cycles has many things I could do with my bike. Customizing it to the way I would like it to say that's my bike. Thank u jp for all your help and offerings. "


Verified
5/5

2015-02-25

"Ordered on a Sunday! Delivered on Wednesday! Thanks J&P! "


Verified
5/5

2015-02-25

"I got my air cleaner in a very good timely manner. I will shop with J&P Cycles again for my next motorcycle products."


Verified
5/5

2015-02-25

"Easy to order, user friendly, good quality product, quick delivery."


Verified
5/5

2015-02-25

"Great place for anything for your motorcycle !"


Verified
5/5

2015-02-25

"Everything came in quick the instructions are easy to read the best place for after market name brand and generic parts for your Harley. "


Verified
5/5

2015-02-25

"Very good service and very happy with my purchases"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-25

"Always a great experience!"


Verified
5/5

2015-02-25

"Timely delivery from the time I ordered and it was exactly as I needed for my Heritage. Thank you so much"


Verified
5/5

2015-02-25

"livraison rapide et articles parfaits."