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Product & services pricing
4.09/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.78/5
Customer service:
3.78/5
Return/Replacement policy:
3.47/5

Verified
5/5

2015-02-27

"arrived in a timely fashion."


Verified
1/5

2015-02-27

"Bought a shirt on the Internet, purchase went through. I guess it was out of stock, I kept waiting for it to arrive never came in. So I called about it, a semi rude lady answered I told her about my purchase, she told me the order had been cancelled and hung the phone up in my face. I called back and another person it was canceled because it was out of stock and that I would get credit back on my account. Was very disappointed and displeased about my experience. I don't leave bad reviews but I felt compelled to write one"


Rep reply posted 2015-02-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-27

"All items were received expeditiously as J&P stated. Great service and products were of excellent quality. Will definitely order from them again. "


Verified
5/5

2015-02-27

"Awesome part. Could not find anywhere else, easy for me to understand description, ....lady rider....thanks"


Verified
5/5

2015-02-27

"Luv the shirt and prices. Quick delivery too"


Verified
5/5

2015-02-27

"I am working to restore a 1969 triumph Bonneville. the products I ordered will help me clean and seal the old original fuel tank. the order came in only a few days. good job-- keep up the good work"


Verified
5/5

2015-02-27

"Quick delivery, no issues with order, keep me updated on shipment. Will order from J&P Cycles again.
"


Verified
5/5

2015-02-27

"Order was processed fast and received order quicker than anticipated"


Verified
5/5

2015-02-27

"Good price, super-fast shipping"


Verified
5/5

2015-02-27

"Got what I wanted at a great price "


Verified
4/5

2015-02-27

"Part did not fit light as stated by your tech support before I ordered it. I'm keeping part as it is nice part, maybe someday I will find a use for it."


Verified
5/5

2015-02-27

"Service was quick tires look good haven't used them yet but expect them to be a good product. "


Verified
4/5

2015-02-26

"Still waiting on part of my order."


Verified
5/5

2015-02-26

"Very happy. Got items very quickly. Wish we would have noticed our gold card had expired. Thought we had discounts .... Until invoice came. Should been paying more attention. "


Verified
5/5

2015-02-26

"I have been useing JP for years never had a bad experince. Great People to deal with. Great products. Great customer service. Thanks Dennis "