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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-21

"As described and $20 less the OE. "


Verified
3/5

2015-02-21

"I have not received this item yet. During the ordering process it was stated that the item would not ship for 11-15 days. "


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-20

"Great Service ! 0 Errors ! "


Verified
4/5

2015-02-20

"When I specified what year make and model for bike I was shopping for I still had to search through a lot of products that did not fit my bike that is frustrating to say the least. It would be nice to only see what I need for that bike. "


Verified
5/5

2015-02-20

"I have been buying parts for a while now and never had any problems. As a matter of fact the last two of my orders were delivered to my home. Very satisfied. Will continue to buy parts and modify my rides with J&P CYCLE parts. "


Verified
5/5

2015-02-20

"I needed to return the item. I was able to print out a prepaid
UPS label for easy return. Refund was processed as soon
as JP received the item. Thanks.
"


Verified
5/5

2015-02-20

"As usual J&P Cycles has successfully kept my Harleys up and running and looking good. Their products are always as described, processed and shipped efficiently. I have recommended J&P to many friends and have been a Gold Member for almost a year. "


Verified
5/5

2015-02-20

"Fast delivery and great products. "


Verified
5/5

2015-02-20

"Quick delivery and exact parts I needed!"


Verified
5/5

2015-02-20

"Very happy with the glove now if you can get the men large raceway skull jackets in we will be good I have an XL i need to buy a Large for my son "


Verified
5/5

2015-02-20

"Would be nice to have an estimated cost that UPS will charge when delivering international.
Got a big surprise with the charge.
"


Verified
5/5

2015-02-20

"Al items first class and delivered quickly! "


Verified
5/5

2015-02-20

"every thing I've got from you has been good and fit perfect "


Verified
5/5

2015-02-20

"Quick delivery and exactly as advertised. I am very happy with my j&P experience."


Verified
5/5

2015-02-20

"It is so easy to find the items we want..and it ships to us very quickly..I only shop/order from JP Cycle..the 2004 Heritage is so pretty and he is so proud of each item he puts on it. thanks"

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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