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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-20

"Everything arrived on time as promised. "


Verified
4/5

2015-02-20

"I ordered Milwaukee Twin Brand Oil Filters and got J&P Brand ..."


Verified
5/5

2015-02-20

"I am very happy with the service and the parts fit."


Verified
5/5

2015-02-20

"JP always gets me my parts on time and less money.$$"


Verified
1/5

2015-02-20

"they refused to take our mastercard or visa and required a wired transfer or a paypal. so we took our business elsewhere. very insulting!!!!!!!!"


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-20

"As usual, items were in stock and arrived quickly. I have always had a great experience with J&P."


Verified
5/5

2015-02-19

"goggles are great fit over glasses and look good the shipping was super quick"


Verified
4/5

2015-02-19

"Almost perfect performance. Ordered a new front fender and had it shipped to my painter in Eugene. OR. Arrived on time and without any issues. Only slight hick up was with the ordering process. There was no history of my past orders with JP which there had been 2. So there was an initial issues with sending the part directly to the painter and not my home address. It was fixed quickly and sent off without issue. "


Verified
5/5

2015-02-19

"Another quality transaction. The helmet and jacket are exactly what I wanted."


Verified
5/5

2015-02-19

"My order was exactly what I wanted and the shipping was easy and quick."


Verified
5/5

2015-02-19

"The delivery was fast. But I would recommend a more detailed description of your parts."


Verified
5/5

2015-02-19

"Everything they said that it was and more !"


Verified
5/5

2015-02-19

"Service was excellent and I received my order quickly "


5/5

2015-02-19

"Very quick free delivery. Great company!"


Verified
5/5

2015-02-19

"Items that i ordered were good quality parts and reasonable priced . I received my order with in five days , part of my order was backordered and i still received it a week after my first shipment.
Thanks and keep up the good work.
"