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Product & services pricing
4.24/5
Chance of future purchase:
4.17/5
Shipping & packaging:
3.88/5
Customer service:
3.98/5
Return/Replacement policy:
3.82/5

Verified
4/5

2015-02-20

"I ordered three parts, two came I'm still waiting on the third. It has been two weeks since I received the first two. There was no communication to me about when the third part would be in or that it was out of stock. I called into the customer service line and was informed, however it would have been preferred to have this information communicated to me via email, or even as a note on the invoice when I received the first two."


Verified
4/5

2015-02-20

"Am happy that am dealing with J&P all the time but this time am am not because they sent me a tires that manufactured in 08/2014 which is old for 6 month."


Verified
5/5

2015-02-20

"They said shipping would take 3-5 days, it got here in 2. Will buy more, for sure."


Verified
5/5

2015-02-20

"Got here quickly, and the parts fit perfectly! Way to go JP Cycles! You rock!"


Verified
5/5

2015-02-20

"Great supply and got to me super quick, just wish the added a canadian pricing option "


Verified
5/5

2015-02-20

"Had everything I needed and easy to find. Fast delivery."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-20

"As usual with any purchase from J&P Cycle, its the right part for the right bike at the right price. I have never encountered problems with the shipping process, and they have a great customer service department. I will continue to purchase my parts for my motorcycle from J&P Cycle!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-20

"Awesome assistance from Josh."


Verified
5/5

2015-02-20

"Order my tires and got them with in business days very nice product thanks alot"


Verified
5/5

2015-02-20

"I've ordered parts from J&P for at least 10 years, and had no problems with service or parts. Happy customer. "


Verified
5/5

2015-02-20

"Delivered right on time and everything was great. "


Verified
5/5

2015-02-20

"Parts came quick and were exactly what i ordered and installed fine"


Verified
5/5

2015-02-20

"Everything arrived on time as promised. "


Verified
4/5

2015-02-20

"I ordered Milwaukee Twin Brand Oil Filters and got J&P Brand ..."


Verified
5/5

2015-02-20

"I am very happy with the service and the parts fit."