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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-21

"Delivered quickly. And everything fit as it should."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-21

"Thanks so much for your help "


Verified
4/5

2015-02-21

"Didn't understand if in stock or not & ship dates"


Verified
5/5

2015-02-21

"all dealings with JP on line and in the florida store have been
extreemly good.
"


Verified
4/5

2015-02-21

"I love how well organized the website is. "


Verified
5/5

2015-02-21

"Great people. Great products. Quick shipping. "


Verified
4/5

2015-02-21

"I just put somewhat satisfied cause i ain't put it on yet.."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-02-21

"Great seller, fast delivery, frendly transactions, Im real satisfied definite will buy again."


Verified
5/5

2015-02-21

"Im happy. With the response. With orders and information from j&p cycles. "


Verified
5/5

2015-02-21

"I ordered a mustang seat for my husband birthday, it arrived quickly and the price was great. He and I are very happy with the purchase. "


Verified
5/5

2015-02-21

"I ordered the Vance and Hines Big Radius exhaust, Arlen Ness Big Sucker stage 2 and the Vance and Hines FP3 for my 14 Deluxe. All 3 arrived really quick and everything was in great shape. Competitive prices. Bike looks, sounds and runs alot better. "


Verified
5/5

2015-02-21

"I love this company there prices and the service and products....great company....."


Verified
5/5

2015-02-21

"Awesome!!! Super fast shipping. ;) ;) ;) Happy with product and surprised it was delivered so fast. Highly recommend. "


Verified
2/5

2015-02-21

"We were disappointed with the saddle bag, it didn't look like it was well made, the stitches were falling apart, for the price we paid, we expected it to be better. Contacted the customer service, they were very nice about it, so we decided to give it another try and exchange the bag, hope it will be ok. "


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-21

"Always have what I am looking for. Not always the best deal, but a good place to start to compare. Often the best deal available. Best place to look and more often than not the best place to purchase. One of my favorites. Biker since 1972."