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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-01-19

"Awesome service and quick delivery!"


Verified
5/5

2015-01-19

"Very good experience used the talk to a mechanic or however it is put and he was very helpful"


Verified
5/5

2015-01-19

"We get our orders fast and correctly. "


Verified
5/5

2015-01-19

"the delivery was fast and everything arrived perfectly."


Verified
5/5

2015-01-19

"I utilized the J & P Cycles website. It was very easy to use and had no issues reviewing products and receiving my completed order. I will utilize J & P Cycles for future purchases and would recommend to others of doing the same. "


Verified
5/5

2015-01-19

"fits my Vulcan 500 with bags and windshield perfectly. Hopefully will keep the rain away too. Looks great and fits great too."


Verified
5/5

2015-01-18

"If i need it you have it pleasure doing business with you "


Verified
5/5

2015-01-18

"Very fast delivery, already installed, with no problems. Thank You"


Verified
5/5

2015-01-18

"informed every movement from the time my order was processed very satisfied will order again











"


Verified
5/5

2015-01-18

"Great website their stuff is super cheap and very reliable this will be my parts supplier from now on"


Verified
2/5

2015-01-18

"Shipping was off, due to weather, however I got items from ups from same area shipped, with no weather delays. This is not a J&P cycle issue, but as always UPS has issues, and this not the first time, in fact several times. U am debated buying from company's using UPS for there shipping"


Rep reply posted 2015-01-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. Depending on the size and weight of the item, we also ship using USPS. You can choose USPS shipping on the checkout screen.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-18

"....all products were as per their descriptions and international delivery to Australia was prompt - absolutely seamless. Very happy to recommend them to others."


Verified
1/5

2015-01-18

"Ordered a windshield bag and it was sewn wrong. So I had to return it. I did not get another one. "


Rep reply posted 2015-01-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-18

"Highly Satisfied with product and service!"


Verified
5/5

2015-01-18

"I am always very satisfied with j&p cycles "