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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
2/5

2015-01-14

"Bought plug wires was on hold waiting on vender 5 days then it went to DONT KNOW WHEN"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-01-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-14

"Have made a few purchases and I am satisfied every time "


Verified
5/5

2015-01-14

"Great company. I would buy from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-14

"Order arrived exactly as I ordered it, on time, and well-packaged. I'll definitely be using J&P as my go-to in the future."


Verified
5/5

2015-01-14

"Prompt delivery and product as expected! Best price too!"


Verified
5/5

2015-01-14

"Very quick shipment,, excellent product"


Verified
5/5

2015-01-14

"Fast shipping and product arrived as described!"


Verified
5/5

2015-01-14

"good price web site easy to use "


Verified
5/5

2015-01-14

" from john delivery was fast ' fits perfect and went on easy' very satisfied 'also looks real nice. "


Verified
5/5

2015-01-14

"They came thru when others Failed!
"


Verified
5/5

2015-01-14

"I ordered a backrest from J&P Cycles,ordered it on Saturday it arrived on the following Wed.,backrest was easy to install looks great. Thank you J&P for the great service.Terry W. Hillsboro,ND. "


Verified
5/5

2015-01-14

"I have been ordering from J&P Cycle for 1 year now am I have always had great service and products,"


Verified
2/5

2015-01-14

"The baffles recommended did not fit my muffler. Return impractical and costly from norway. A total loss."


Rep reply posted 2015-01-15
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-14

"Always perfect ..very timely and well priced"


Verified
5/5

2015-01-14

"JP Cycles delivered, as they had before which is very promped. They delivered exactly what I had invisioned, which is due to good advertising, because they sent me exactly what the advertised it would be. Product was very well packaged. I will buy with JP Cycles again."