"the package was well protected and delivered in a timely manner."
"Yes service has been good so far, havent had a problem yet. I will continue using this service for future purchases."
"Quick and easy. Got exactly what I wanted at my door in 2 days."
"Good prices,fast shipping, what more do you need!"
"Fast and accurate service"
"Haven't had time to install. Delivered on time and looks good. "
"BIke started like it has NEVER started before. Battery was ready to go without having to add the acid. J&P had excellent service and even with shipping, the J&P battery cost less than the other previously installed battery. "
"It came in a reasonable amount of time. It happened not to be the right one that was needed, so I had to return it. There was no problem returning it at all either. Good service Thank you.
"
"I got the tire on time but I didn't know about a secret code to get free shipping. Just my bad luck"
"Easy to locate parts, order, quick confirmation and shipping! Very pleased with the overall experience!"
"No problem with jp cycles but shipping with ups is a problem i buy a lot of parts from various shops and bike shops that use fed ex or even just the postal service and i dont have the headachs that i have with ups , i would prob buy more from jp if the shipping company was better , ups shipping to canada sucks ."
"Delivered Vance and Hines VO-2 air cleaner on time. Great product at 10% off."
"Arrived on time at great price ! These will look great on my bike."
"Company requested my personal bank statement to 'prove my validity' , any professional organisation would have cc verification at point of sale, i was disgusted.
Layer cancelled (i think) & repurchased via PayPal.
No tracking options released, package not received.
Very poor service, will discourage anyone from dealing with jp"
"good prices and resonable delivery time"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”