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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-01-14

"Love my shirts. Look good and look well made"


Verified
5/5

2015-01-14

"The product was received in a timely manner and was made as well as I had imagined . Makes my bike just a little more flashy and after all that's what I strive for. Very nice to have an after market with so many choices. ...Craftsman..."


Verified
3/5

2015-01-13

"Im still waiting on my order to be filled. I guess two items are on back order.. They couldnt give me any time frame on how long its going to be.."


Rep reply posted 2015-01-13
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-13

"did what they said product just as described"


Verified
5/5

2015-01-13

"Great price and quick delivery"


Verified
5/5

2015-01-13

"Quality, consistency, if they ain't got it , they will get it......"


Verified
3/5

2015-01-13

"I purchased the Gold membership but then found that it had to "ship" to me. Instead of immediately having a username and password to use the Gold membership, I have to wait until it "arrives" at my home to use it. Very inefficient and less likely for me to make a big order right from the start."


Rep reply posted 2015-01-13
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-13

"very quick service and product is described accurately"


Verified
5/5

2015-01-13

"PRODUCT CAME ON TIME AND WAS NOT DAMAGED. WHAT MORE COULD I ASK FOR!"


Verified
5/5

2015-01-13

"Quick and on time delivery, will gladly do business with JP cycle again. Thank you."


Verified
2/5

2015-01-13

"The gasket set I ordered did match the photo or description.
I returned it and had to purchase one elsewhere
"


Rep reply posted 2015-01-13
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-13

"My order arrived in timely manner. I received notification by email on my order progress! Great customer service! I will order again!
Thank you
"


Verified
5/5

2015-01-13

"the package was well protected and delivered in a timely manner."


Verified
4/5

2015-01-13

"Yes service has been good so far, havent had a problem yet. I will continue using this service for future purchases."


Verified
5/5

2015-01-13

"Quick and easy. Got exactly what I wanted at my door in 2 days."