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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-01-11

"I am very happy with my new fender rack, it was easy to order and fast delivery."


Verified
2/5

2015-01-11

"Hav`nt received it yet.I t at ups in omak because they said my driveway was to snowy but i had plowed so we will sees sittinghink it"


Rep reply posted 2015-01-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-11

"Fast delivery...during the holidays!"


Verified
5/5

2015-01-11

"price was very good and delivery was fast (Vancouver Island, Canada.) in 5 days"


Verified
5/5

2015-01-11

"Easy install and works perfect!"


Verified
5/5

2015-01-11

"Ease of use of the web site.
Awesome shipping.
Great Service.
Will be a return customer and will share experience with my friends.
"


Verified
5/5

2015-01-11

"Great service and product."


Verified
2/5

2015-01-11

"JP Cycles highway peg mounts were not great. They look nice, but not precisely machined, the pegs will not completely fold down. This is the first product from JP that i'm not completely happy with."


Rep reply posted 2015-01-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-11

"My parts arrived very quickly and were exactly what I needed. J&P has always given me good service."


Verified
5/5

2015-01-11

"Everything shipped on time and was packed well so it all arrived in great condition."


Verified
5/5

2015-01-11

"Fast, efficient and excellent product!
"


Verified
5/5

2015-01-11

"The staff was knowledgeable and very helpful on my questions"


Verified
5/5

2015-01-11

"the order was complete, shipped quick, with a great price"


Verified
5/5

2015-01-11

"Great service, great prices, and fast shipment! Kind of confusing with the email shipping conformations as all 3 products came from 3 different warehouses. I received one shipment notice email and the other 2 came a couple days after I got all of my parts, overall extremely satisfied with the service and I will definitely buy from J&P Cycles again!"


Verified
5/5

2015-01-11

"Was very happy with J&P Cycles on my recent tire purchase.
The prices were very competitive and the delivery time was very fast.
I will definitely be coming back when I need something.
~Charlie
"