ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-28

"Crazy fast shipping. I'll be back. "


Verified
5/5

2014-12-28

"good price, ordered one day, was on my door step by noon the next day"


Verified
1/5

2014-12-28

"Mirrors purchased as a Christmas gift for my husband are cracked! Will not order again from your company. Very disappointed in the company"


Rep reply posted 2014-12-29
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for providing feedback on your order. We apologize that your order arrived damaged. Please call or chat in to our customer service department so that we may file a claim on your order and get you out a replacement part. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-28

"Five stars, thank you. I find a lot of vintage parts for my shovel head. J&p cycle keeps me rolling down the highways. Wind in my hair and bugs on my glasses."


Verified
5/5

2014-12-28

"just what the doctor ordered"


Verified
5/5

2014-12-28

"I like j&p. They are a great business to deal with."


Verified
5/5

2014-12-28

"the battery was a direct replacement for my honda.set up was easy and it charged in 5 hrs.booklet said 5-10 hrs.it started my bike fine."


Verified
5/5

2014-12-28

"I like j&p cycle very much. Fast shipping and a great staff."


Verified
4/5

2014-12-28

"First of all.....I haven't received my entire order. The oil pump screen kit 741-954 has not yet been sent Thanks Michael Drake "


Rep reply posted 2014-12-29
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-12-28

"Great quality customer service!"


Verified
5/5

2014-12-28

"Been a customer for several years now and they've never disappointed me quality or service"


Verified
5/5

2014-12-28

"recieved everything quick and in good condition Thanks"


Verified
5/5

2014-12-27

"Quick fast delivery and all is good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-27

"Good fast service , will continue to buy from JPEG cycles"


Verified
5/5

2014-12-27

"Placed my order on Thursday and received it on Monday, even after there was a problem with my credit card ( it was stolen and frozen). They called me about two hours after I placed my order and we got it it straightened out and they still had my order processed that same day. Did I mention this was the Thursday before Christmas. The products I bought were items off of the wish list my husband created on there website. I wish more businesses would have those, it makes shopping for my husband so much easier.
Thanks so much for making it a painless shopping experience for me. I will definitely be back again.
Kat
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A