"Able to get parts a day earlier than originally told they would arrive. Everything works/fits correctly"
"I'v been ordering from J'P for a long time I have always had good luck and great service. "
"You have a new customer thanks"
"Great Price and super fast shipping"
"Had some issues but J&P resolved the problem. Everything looks and works good"
"Order was quick and packaged good"
"The live chat was very helpful, and quick to respond.
Product was delivered quickly. "
"great product, good price, quick shipping"
"Love the service and speed "
"All items arrived in a timely manner. Thank you."
"Great price and quick shipping"
"My item was not in stock. No where on the item did it say that. I would have looked elsewhere to get it by christmas. It said 3 to 5 day shipping. When they sent the confirmation and i checked the shipping date thats when i found out about it being delayed. I still have not recieved my order now they say 8 to 10 days after January 6. They argued with me several times through their live chat and on Facebook will never order from them again. "
"Great calendar featuring several lady riders and vintage motorcycle events all year long. We were saddened with the loss of Helen Kiss in 2014, but her memory will go on with the photos of her and other Motor Maids in this calendar."
"Very happy with ordering from JP cycles, fast delivery, and perfect fit!"
"Delivery was on time I will continue To use JP CYCLE in the future. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”