"the tracking number they gave me was no good the product is no place to be found"
"one of the best for parts"
"Outstanding service, gladly buy from them again when the need arises"
"Easy to find on their site Free shipping is a bonus over the great price. Very fast shipping. I will buy online again."
"Wow, talk about speedy delivery. I'm very satisfied with the product and the quick delivery . Thanks !!"
"Had a online chat (209015) about the width of white wall on the tires I purchased order no. W1461709 and customer service told me they quote 2.2" front tire and 2.5" on the back. Fine, that's just what I wanted. Get tires only to find out that the white wall was barely 1". So I had to find a UPS and return. Sounds like no big deal, but I am a very busy person. Work hours equivalent to two jobs. So not happ y about that."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Quick service. Will be a return. Customer. "
"free shipping and on time."
"Great service and fastest shipping I ever had!"
"Very fast service and quality products. I am hooked!"
"fast delivery and the part was a perfect fit for my HOG"
"As usual, my part was delivered promptly and exactly as ordered."
"Everything came as promised. Exactly as advertised. "
"it was all good it just took 2 weeks to get what I ordered. the other stuff I ordered from else where got there much sooner"
"The right mirror came and still have not received the left "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”