"Shipped item to wrong address."
"The delivery as always was prompt. the quality of the merchandise was good. The only problem is that the wrong size was shipped. The item is currently on its way back to JP Cycles to be exchanged for the proper size.
"
"I have found that if for some reason your not satisfied with either a J&P product or a discourteous J&P employee , call customer service & they WILL rectify the situation !
Good people !"
" Very Pleasant & efficient. "
"No problems, received order on time and all items ok."
"J&P always takes care of all my parts needs for my Road King."
"order fulfillment was fast - delivery was on time - description was not too clear and item had to be returned - shipped back to j&p yesterday - hope return process and refund is as easy as purchase"
"The first order I placed was cancelled because I made a mistake with my credit card #. Rather than call me and talk to me about it, they flagged me as fraud.
The second order I placed (immediately following the first order) was damaged upon delivery.
Horrible experience with this company. "
"I have not received the gift card yet. It was suppose to be a Christmas gift. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"I ordered a tire for my Electra Glide and it arrived sooner than expected. "
"Order shipped fast arrived safe and was found to be one of the best prices offered for heated riding gear!"
"Can't believe how quick my order got here at Christmas time someone once told me about not being married to Harley Davidson dealers, well with J&P now I know what he is talking about the prices are right and my parts are at my door in 2 or 3 days thank you' Maddogg from Kalamazoo Mi."
"fast service, quick delivery, great products."
"Very well made - size was perfect"
"Easy to shop, purchase and ship. Everything was on time as expected. I have had nothing but excellent experience with J&P."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”