"Still waiting on a reply over a concern about my hands grips. But my ordering experience, shipping, and price where unbeatable! "
"I bought handlebar risers. The dealer said I would definitely need new cables, your guy said I wouldn't. Your guy was right! I'm happy. The risers look great, make my bike much more comfortable, and are an excellent, well made product."
"Quick, accurate and thorough"
"Love my shirt. Fits great"
"Was delivered quickly and on time. Was easy to order,and to fit check all parts. Thanks Joe"
"good service the u s mail was slower ntan expected"
"GREAT PRICES, LOVED THE LIVE CHAT AVAILABLE, FAST DELIVERY!!"
"Good prices, quick shipping.
"
"Cover fits like a glove. Very nice!"
"Put the service counter. Other wise you guys rock!"
"I ordered a Christmas gift, which arrived quickly. It will be much appreciated by my brother."
"Chrome Covers do not fit along with the chrome oil bezel."
"Easy ordering process and gift card received in a timely fashion."
"Reasonably priced, precise communication about when it was shipped. Customer service knowledgable and pleasant."
"I didn't have a clue what I was doing, so I got online with Burt, I think was his name. I told him what I thought I needed, he took right over the conversation, if you will, and I had eactly what I needed within minutes! The "Flare" windshield was precisely what my husband wanted and the saddle bag covers were perfect! Thank you so much! I hope Burt and his family had a wonderful Christmas!!!!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”