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Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2014-12-26

"J&P cycles are the best I have had no troubles with my orders , no problems with any orders very prompt in delivery "

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-12-26

"Quick service ,, I had to return due to size is due and was easy to drop off and return was Recharged to my card quickly"


Verified
5/5

2014-12-26

"The order arrived on time as promised. The new mirrors look awesome on the Streetbob!"


Verified
5/5

2014-12-26

"very quick in order thanks "


Verified
5/5

2014-12-26

"Fast delivery and just as stated...Great company..Thank you!!! :-D"


Verified
5/5

2014-12-26

"JP cycles service is fast and great. Never any issues. Thanks !! "


Verified
5/5

2014-12-26

"It was great couldn't ask for better service. I will keep ordered from jp cycle"


Verified
2/5

2014-12-26

"The helmet did not function as advertised. The chin guard is worthless and the helmet itself fits like a mushroom on my head. But the face guard is trash in fit and adjustment. No wonder it was 50% off..."


Rep reply posted 2014-12-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-26

"Everything was great! Speedy delivery and great products. My husband was very happy with his gifts."


Verified
1/5

2014-12-25

"Two items I ordered they said were direct fit. The handlebars were not. I had to call wild 1 and order risers and floor boards would not fit called kryakan and they said did not fit the year. I had to order different ones to fit. I'm not impressed at all. "


Rep reply posted 2014-12-27
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-25

"you guys are rock. i ordered bell rogue helmet mattew green product from Turkey. and it delireved in 9 days "


Verified
5/5

2014-12-25

"Ordering was easy and delivery fast"


Verified
5/5

2014-12-25

"You guys are awesome! Thank you for having my order to me in time for xmas"


Verified
5/5

2014-12-25

"Prices could be a little lower, but good selection, and fast shipping."


Verified
5/5

2014-12-25

" good product and fast delivery"