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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-12

"Hell yeah, these guys are smart when it comes to picking out the right parts, they won't sell you something without seeing if it is the right part for your bike, plus join the gold club and that will save money! !! Thanks guys, larry fitzgerald"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-12-12

"Awsome!!!! Delivered before expected and exactly as shown! Thank you"


Verified
5/5

2014-12-12

"J&P Cycles has come to my rescue several times now with good pricing and more options than most anyone else. I will continue to be a loyal customer!
Thanks J&P Cycles!
"


Verified
5/5

2014-12-12

"I've always received excellent service from J & P, plus I've received what was ordered in a timely fashion. I will continue to be a return customer."


Verified
5/5

2014-12-12

"Super quick delivery! Very easy transaction!! Price was fantastic too!"


Verified
5/5

2014-12-12

"First customer service not very knowledgeable second very helpful A1 made it right "


Verified
5/5

2014-12-12

"Beautiful looking bags...great quality.fabulous price."


Verified
5/5

2014-12-12

"As expected with J&P. Always on the ball."


Verified
5/5

2014-12-12

"The order was filled and shipped quiker than expected. "


Verified
5/5

2014-12-12

"Amazing service. Great support, perfect delivery. Not a scratch because they spend the money on packing it right. Real merchants."


Verified
5/5

2014-12-12

"fast delivery,great prices"


Verified
5/5

2014-12-12

"The quality of merchandise I receive is always outstanding and in perfect shape. Always delivered on time."


Verified
1/5

2014-12-12

"Product not as advertised"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-12-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-12

"Product as ordered and delivered on time."


Verified
4/5

2014-12-12

"very good seller.
i hope i can get more discount.

regards
"