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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-09-23

"Always quick and exactly what is needed. "


Verified
5/5

2014-09-23

"Killer...it was a killer order I will order more soon as my next check gets here.."


Verified
5/5

2014-09-23

"Shipped standard shipping, received 4 business days, install went very easy."


Verified
5/5

2014-09-23

"Delivery in time,nice part"


Verified
5/5

2014-09-23

"Professional Service - Fast Shipping"


Verified
5/5

2014-09-23

"Exactly what I ordered! Promptly delivered to my door."


Verified
5/5

2014-09-23

"Great service from the time of placing order to receiving shipment. Very satisfied with their products. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-23

"Ordered a jacket, received a timely update as to when it shipped, and expected delivery. Item arrived when specified and no problems with the purchase."


Verified
5/5

2014-09-23

"Always have had a good experience!"


Verified
5/5

2014-09-23

"j&p cycle makes it easy to shop"


Verified
2/5

2014-09-23

"Part did not fit. Bought part for a Harley-Davidson and the mounting hardware was metric. Had to buy the right bolts from Harley to attach the parts ordered.

You guys should do better than this!
"


Rep reply posted 2014-09-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-23

"Fast shipping great stuff"


Verified
5/5

2014-09-23

"Great product, excellent customer service and fast delivery"


Verified
5/5

2014-09-23

"The service was good all the representatives that help me with my first order was very helpful .I will reorder again thank your."


Verified
5/5

2014-09-23

"Quickly received, enjoyed the product."