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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-21

"JP had what I wanted at the right price"


Verified
5/5

2014-09-21

"Outstanding Products with a great price I"m Very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-09-21

"Thanks for the great service "


Verified
5/5

2014-09-21

"Vary fast shipping great communication just as described thank you "


Verified
5/5

2014-09-21

"As always JP cycles delivers quality products in a very timely fashion."


Verified
5/5

2014-09-21

"they are the best ,found what I needed. love the ability to put in my bike and know if what I want will fit..."


Verified
5/5

2014-09-21

"The item was delivered promptly, I really was not looking for it to be here that early, I have only ridden the bike about 12 miles since the tire was installed but if the rain holds off next week I intend to ride it to work everyday, I think it is a great tire for the price !





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Verified
5/5

2014-09-21

"Ordered heat shields and they look great. "


Verified
5/5

2014-09-21

"Great website, easy to use."


Verified
5/5

2014-09-21

"Great product and service. Goods were delivered from the USA to Australia within 5days of order. I'll definitely be shopping online with J&P again soon. "


Verified
5/5

2014-09-21

"Great helmet. Highly recommended. "


Verified
2/5

2014-09-21

"As of today I only received one tire. I call on they said the other tire is on its way. But I'm still waiting. "


Rep reply posted 2014-09-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-21

"Great company with awesome products. Very happy with all the stuff I have got from them. "


Verified
1/5

2014-09-21

"Product still hasn't shipped and it's been 10 days. "


Rep reply posted 2014-09-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-21

"have always had a good experience when ordering from j&p cycles"