"Exhaust sounds awesome just what the wife was looking for on her bike"
"Great products, great service, fast shipping, Thanks J&P!"
"Always great shipping. Easy returns."
"I've always had a great experience ordering from this company. "
"Couldn't be better in any way no matter how hard they would try. SUPER !"
"I like to read customer reviews. J&P appears to limit those to the highest rated reviews. I have been disappointed a few times relaying on those reviews. I am looking for a new place to shop."
"Online ordering was simple and fast. The price for the item was comparable."
"The J & P price was a little higher, but they listed the tire as in stock. After I ordered it, I was informed the tire was not in stock, and had to wait an extra week. Higher price and poor service leaves me unsatisfied."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"J&P is great of cource the bike parts are top noch but the important stuff like returnes is a snap and quik. You guys are great."
"Hard to go elsewhere when the service and delivery time to Perth Aust is spot on. Thank you"
"fast and right on time everytime"
"yse got everything in a timely manner. i am sure we will be ordering more in the future."
"Customer Service is great. So nice to be treated with respect and sincere interest in solving issues. Kudos!"
"All parts ordered, tracked, delivered and fitted no problems."
"How many arrived broken and not the right size."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747”