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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-17

"I have found j&p cycles to great to deal with, and I will be trading with them again very soon.cheers"


Verified
5/5

2014-09-17

"Loved the site made it easy to find what i was looking for with the parts that fit your bike search. even though my bike is slightly customized what I ordered fit without a problem.. well what ive put on so far so fingers crossed for the rest. other than that reasonable pricing and timely shipping, thanks."


Verified
5/5

2014-09-17

"livraison en France. Le colis contenant un reservoir et un filtre à air a été très bien emballé et protégé. Mise à part les démarches compliquées pour valider le paiement par Carte bancaire ( scan d un relevé bancaire ) pour vérifier que la carte n est pas fraudée, je continuerai de commander chez eux. Attention frais de douane"


Verified
5/5

2014-09-17

"Quality product and fast shipping. The online store could have better pictures and a more in depth explanation but overall I am very happy with J&P. I will definitely order again in the future. "


Verified
5/5

2014-09-17

"I received my items in a timely fashion and in perfect working order."


Verified
5/5

2014-09-17

"Very fast service!!! A pleasure to do business with!"


Verified
5/5

2014-09-17

"Good price, on time delivery with a quality product. It was easy to find what I was looking for. It was nice to see parts for just my bike. "


Verified
5/5

2014-09-17

"They had exactly what I was looking for and it was in stock at a much lower price than any of the local mom and pop shops or the Harley dealers in town. shipping was relatively fast as well. Plus you can track where your product is at after confirmation has been sent to you. I highly recommend ordering through jp cycles"


Verified
5/5

2014-09-17

"Order was filled quickly and delivered right on schedule. The products functioned just as described and supplied no surprises during install. "


Verified
5/5

2014-09-17

"Excellent service and product. My BIG complaint is that ,ow, J&P advertisements pop up EVERYWHERE I go on the internet. Its enough to make me consider not purchasing from them again. Make it stop!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-09-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for providing feedback on your order. Disabling the ads is very easy. Simply click on the blue triangle at the top right corner of the ad on any page. Once you click this, you will have the option to personalize your ad choice experience by either disabling it completely or disabling only the J&P Cycles ad banners. If you have any questions or need additional information, please don t hesitate to contact us. You may reply to this message or call us at 800-338-1747.”


Verified
1/5

2014-09-17

"it was night mare I got delievered totally wrong."


Rep reply posted 2014-09-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not meet these expectations.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-17

"fast delivery little mess up with address but they called before shipping and fixed problem very satisfied"


Verified
5/5

2014-09-17

"Could not have been better."


Verified
5/5

2014-09-17

"Speedy service and quality parts"


Verified
5/5

2014-09-17

"My oder was delivered sooner then i thought there was no damaged items and he was pleased with them."