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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-17

"Timely service , good products "


Verified
5/5

2014-09-17

"Super fast delivery. Great prices "


Verified
5/5

2014-09-17

"I've been purchasing quite a bit of merchandise from J&P and I couldn't possibly be more satisfied. Not only has the Pricing been competitive but I've saved money in all instances.I've ordered overnight/ground shipping and I've never had a problem receiving Products.
I have made J&P my one site Bike Part shopping center.
Thank you!
"


Verified
5/5

2014-09-17

"quick ship, packed well, right product, j&p you rock
"


Verified
5/5

2014-09-17

"Good prices, quick delivery and quality parts."


Verified
5/5

2014-09-17

"Always satisfied with J&P Cycles"


Verified
5/5

2014-09-17

"Fast shipping, pleasant experience."


Verified
2/5

2014-09-16

"I paid extra for rush processing and it still took 6 days to receive the order when I was told it would take 3"


Rep reply posted 2014-09-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback on our products and services. Our Rush service guarantees that an order will leave our warehouse the same business day it is placed during warehouse hours if placed before 5pm Central Standard Time or it will ship the next business day. If your order with Rush services is made over the weekend we will process it first thing on the next business day. We also do offer expedited shipping options which you can view more details on here: http://www.jpcycles.com/terms#oversized. We apologize if this was unclear during your purchase and for any inconvenience you have experienced. Once again thank you for taking the time to respond to our survey and we look forward to serving you again.”


Verified
5/5

2014-09-16

"Great service and fast delivery"


Verified
5/5

2014-09-16

"Fast and painless! Just the way I like ordering parts!!"


Verified
5/5

2014-09-16

"fast shipping,parts seemed to be good quality,prices are so so "


Verified
5/5

2014-09-16

"timely delivery the part was everything promised. it fit great and looks fantastic. I will be purchasing all my accessories from jp"


Verified
5/5

2014-09-16

"J&p cycle is the best but I think after someone has spent as much or more than I have with them we should be offered free gold club status."


Verified
1/5

2014-09-16

"receing order was fine, had a small problem with one of my pieces called j&p and was very disappointed with the service I received over phone"


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-16

"I received my order in just a couple of days. The chrome trim fit my motorcycle perfectly and looks good. Everything worked out perfectly."