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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-18

Spot on

"Early delivery to Australia, top quality products huge selection,will continue to purchase and recommend to fellow riders"

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Verified
2/5

2022-06-18

I still don’t have my item

"Still don’t have my item, where is it , once I receive it I can change my rating "


Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-18

Great First Experience

"This was my first time using them and it was to order tires of all things. I ordered them and had them shipped to my dealer. The prices and shipping were seamless. There was no question about what was going on, because they kept me updated through the entire process. I will definitely use them again as I upgrade or replace things. "

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Verified
5/5

2022-06-18

Fxdli parts

"Ordering was easy and they sent it out very fast"

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Verified
5/5

2022-06-18

Great service! As expected

"Items showed up quickly and exactly as oedered"

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Verified
5/5

2022-06-18

Tires

"Ordered a set of tires came in without issue on time"

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Verified
5/5

2022-06-18

Harley parts

"Great and fast delivery. Some parts are cheaper than Amazon. I bought a couple parts that where $6 on Amazon, same parts J&P 2.99? Shop J&P. Good bike company."

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Verified
5/5

2022-06-18

Tight AF!!!

"I love it. Once I ordered my new windshield. I couldn’t sleep at night not knowing it wasn’t installed on my bike yet! I got it in! & I am so happy. That I can sleep now"

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Verified
1/5

2022-06-18

Not in stock

"I ordered engine guard and there was no where stating they was on back order and would take 2-3 weeks before they even got them in. "

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-17

Great Experience

"Item shipped quickly, exactly what I needed"

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Verified
5/5

2022-06-17

Issue

"Very helpful customer service. We figured it out that a number was wrong on my address and they got it out that day"

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Verified
5/5

2022-06-17

Fast

"Super accurate. Shipping.will deal with again thx for the great service"

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Verified
5/5

2022-06-17

Awe

"Awesome ppl to deal with, everything was great, just as advertised!"

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Verified
5/5

2022-06-17

Texas-Bigdog Chopper

"Awesome service and quick shipping"

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Verified
5/5

2022-06-17

It's good to deal with professionals

"Count on J&P to deliver the correct information, product and delivery. They are terrific."

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