ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-20

Quick Delivery

"Tires I ordered arrived fairly quickly, would definitely use your site again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-20

2011 FLSTFB

"Got the brake pads quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-20

Package on time

"Everything from start to finish was excellent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-20

Review

"Saddleman luggage, great product, very fast service and delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-20

Keep up the good work

"JPCycles.com great web design fast delivery. Keep up the great work "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-20

Decent product, came in time

"Product came in as expected. A bit slow on delivery but can't complain."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-06-20

No fit

"Products sent did not fit motorcycle even though inter web said they were oem fit "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-06-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-06-20

Five Stars!

"I’ve been ordering from J&P Cycles for years. I’ve never had a bad experience. They always have a huge selection of products, competitive prices, and fast order processing and shipping. Customer service is top notch, also. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-06-20

I didn't receive my order

"I didn't receive my order "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-06-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-20

Excellent.

"Called customer service to see when my mufflers were arriving and Diana F was very helpful and even emailed my to follow up. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-20

My goto shop.

"Easy to shop at, fast shipping!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-06-20

Still waiting for a part

"Ordered some parts 2 to 3 weeks ago one never showed up. Haven't heard a thing about it."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2022-06-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-19

Quality parts, great selection.

"When Harley Davidson can't come through with parts because they are out of stock, JP cycle does. They always have what I need. I can't believe that Harley didn't even have brake pads on the shelf! JP cycle does. The parts are high quality, and competitively priced. This is now the first place that I look when shopping for Harley parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-06-19

As always, J&P cycles delivers the goods!

"J&P, although expensive gets it right. Can’t really complain everything is expensive so you can’t complain too loud. Delivery was great and just, as usual, everything is great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-19

AAA

"Great products and service"