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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-14

Great experience

"Everything worked out - I got it on time - Thank you "

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Verified
5/5

2022-06-14

Great item and fast shipping

"Perfect , good price. Fast shipping."

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Verified
5/5

2022-06-14

Spot on service

"I am a frequent customer….have never been dissatisfied in the products or service I have received. "

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Verified
5/5

2022-06-14

Great service

"Best price and shipping."

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Verified
2/5

2022-06-14

Right and wrong

"Right part number on box, wrong part in box.
Won't ship replacement until return received.
Wasn't my fault. Why do I have to wait?
"

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-14

air sock

"I bought a air cleaner sock for my 2015 Dyna Street Bob's upgraded Velocity air cleaner. The product was as described , fit perfect and the Seller was very fast with shipping my order. I would highly recommend this resaler."

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Verified
1/5

2022-06-14

Still have not received my order

"Ordered on the 30th still not received still says processing "

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
2/5

2022-06-14

dissapointed

"It's been over 10 business days and the part still has not been shipped."

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
2/5

2022-06-14

Good product choice but poor delivery

"Was able to select the exact helmets that we wanted at a good price. However we paid $45 extra for express two day shipping so that we could go for a ride over the weekend but the helmets took 6 days to arrive. When contacted about getting a refund for the express shipping they have still yet to reply"

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. I do see your expedited shipping was refunded. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-14

My go to site.

"I always get my parts off JP Cycles before looking anywhere else. Fair prices and quality parts."

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Verified
4/5

2022-06-14

Short delivery time

"Order a tire and it came quick"


Verified
5/5

2022-06-14

Great service

"Ordering from J&P Cycles is easy and they deliver quickly. Will purchase from them again."

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Verified
5/5

2022-06-14

as pictured

"on time and as pictured. will not hesitate to order from again !"

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Verified
5/5

2022-06-14

Service with a smile.

"Delivered on time, with the right parts, can’t ask for anything more than that. "

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Verified
5/5

2022-06-14

Excellent as always

"Product in stock, fast shipping. My favorite online shop. "

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