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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-13

Good source for parts

"My first stop when I need something "


Verified
5/5

2022-06-13

Arleen n’essaye mirror

"Bon produit d’excellente qualité.Donne une belle apparence à ma moto.
Je recommande ce produit.
"

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Verified
5/5

2022-06-13

All the right parts

"Very great with the right
Parts
"

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Verified
5/5

2022-06-13

Tire purchase

"Ordered my tires, Dunlop American Elites, online and they arrived very quickly. No issues."

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Verified
5/5

2022-06-13

Super quick and exactly what I ordered

"Easy to order, arrived quick."

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Verified
5/5

2022-06-13

Delivered on time

"The cover fits well and was delivered ahead of schedule."

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Verified
5/5

2022-06-13

Fuel Pump Sender Screen

"Purchased for 2002 HD Ultra Classic. As with all parts I have ordered from J&P Cycles, it arrived quickly, was a perfect fit. Their customer service is the best!"

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Verified
4/5

2022-06-13

To much time

"They said it was going to be there in 2 days, took a week, and UPS stinks."

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Verified
5/5

2022-06-13

Great

"My item arrived on time. Thanks"

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Verified
1/5

2022-06-13

Horrible

"Once again (3rd time) their RPM shipping took seven days to get here. J&P has gone completely down hill since changing their Gold Club to RPM. "

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Rep reply posted 2022-06-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-13

Rating

"It's easy to order from J&P. I ordered tires for my Harley MC. J&P had my tires where no one else had them. They were on the average $50 cheaper than HD, "

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Verified
1/5

2022-06-13

Terrible customer service

"My order was missing a piece of hardware that made it impossible to install. Instead of sending the missing part, I was told to go to a hardware store to find it myself. So basically, I am supposed to fix J&P's problem instead of them taking ownership of it. F"

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Rep reply posted 2022-06-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-13

Good experience

"Would buy from them again "

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Verified
3/5

2022-06-13

"Gasket kit ordered was not the one I received, had to run to local cycle shop to pick up missing gaskets so I could quickly get bike back together "

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Rep reply posted 2022-06-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-13

Satisfaction

"They have been very helpful for me as I redo my scooter with ad-ons. Great customer service "

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