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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-06-13

Love J&P Cycles

"I've ordered from J&P a few times and I've really enjoyed the selection, prices and quick shipping. This part, as with others, is no exception. "

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Verified
5/5

2022-06-13

Great prices n products

"Always great service n shipping is fast"

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Verified
5/5

2022-06-13

Saddlemen tailbag

"Product as described, well made, holds its shape when empty. Very satisfied with product. "

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Verified
3/5

2022-06-13

Everything i brought has to be returned...

"All the parts I bough was bike specific and all 3 items i had to buy elsewhere because nothing would work. Called customer service and they had no idea why. So the local harley dealer helped clarify things. I wouldnt call it a bad experience with JP normally im really happy with their service. Ill keep shopping here anyways "


Rep reply posted 2022-06-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-13

Great

"Great price fast shipping "

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Verified
5/5

2022-06-13

Everything was easy

"From finding the part, to the purchase and even the install, all boxes were checked as "Easy". The only downfall was the shipping time from the purchase "

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Verified
5/5

2022-06-13

Happy Customer

"Excellent! Delivered ahead of schedule and exactly what I ordered."

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Verified
5/5

2022-06-13

Excellent Seller

"Ships out item quickly. Smooth and hassle free transaction. A pleasant experience.
Highly recommended seller.
"

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Verified
5/5

2022-06-13

Always a good experience

"Always a good experience with helpful people online or on the phone and fast shipping."

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Verified
2/5

2022-06-13

Customer No Service/Poor Correspondence

"I placed my order on May 28th and was led to believe that the part was in stock. Today is June 11th. I didn't hear anything from these people. After a week I CONTACTED THEM via chat (they never did answer a phone call!) and was told my part would ship by the end of the week. The following week I CONTACTED THEM again and was told that they are waiting to receive my part from the "vendor". Not once did anyone contact me with any information regarding my purchase. I'm still waiting to hear from them. I understand that things can be back ordered but most businesses that care about their customers will keep them informed.
If you're thinking about ordering from these clowns I advise you to think again.
"


Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-13

Excellent products and prices!

"As always I get what I ordered in a timely manner for a great value for my money. "

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Verified
5/5

2022-06-13

Excellent

"Couldn't be happier with my order. From the time I ordered and received it. I recieved my order within 3 days of my order being placed. Very pleased and will be ordering again soon. "

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Verified
5/5

2022-06-13

Great product

"I am very pleased with my order from J&P Cycles. It was shipped promptly and received in perfect condition. They had a link on their site for installation instructions, and that came in very handy. I am pleased."

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Verified
5/5

2022-06-13

Package delivered on time

"Zero problems the products arrived as scheduled and great prices as always "

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Verified
5/5

2022-06-13

Quality parts

"Quick response an excellent return policy highly recommend this seller"

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