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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-06

Everything is ok

"Everything is ok. Working fine "


Verified
5/5

2022-06-06

J&P Cycles Excellence

"I can always count on J&P Cycles for quick delivery and making sure I have ordered the right part for my bike projects !! Thanks "

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Verified
5/5

2022-06-06

Excellent service

"I orders leather for the clutch and brake and they were delivered within a week. "

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Verified
5/5

2022-06-05

Perfect distributor in every aspect

"Quick shipping, best pricing and awesome returns management. I am a new motorcyclist have dealt with them for a limited number of times, but very impressed with their service and speed so far."

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Verified
5/5

2022-06-05

GOOD PRICE GOOD SERVICE

"Got everything I ordered quickly
"

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Verified
5/5

2022-06-05

Air cleaner

"Nothing but good to say!!"

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Verified
5/5

2022-06-05

Always accurate

"Bought several items from J and P. Love the website and they always ship fast. Descriptions are accurate "

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Verified
5/5

2022-06-05

All I ever need

"Positive and had plenty of options"

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Verified
2/5

2022-06-05

Wrong size with incomplete services

"The pants I paid $150 for, was out of stock. So they sent me a 42 waist, intead of a 32. I then called and customer support couldn't do anything. The size I paid for was out of stock, but said in-stock. All they did was offer a free return. As if it was my fault. I won't go back to them again. I love the otger appeal I bought, but making me miss track days when I ordered them in time. Then to be told a practical "My bad, I'll just not fine you for a return" is absolutely ridiculous. "

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Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
3/5

2022-06-05

Trying to return

"Saddle bag liners too small for my Heritage. Would like to return but not able to go through the UPS website. Tried to make contact with an operator with no luck."


Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-05

Great fast service

"Quick shipping, riding season is short on NH. Important to get MC parts quickly so there is no down time."

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Verified
5/5

2022-06-05

Great experience.

"I was happy with my purchase. Great experience."

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Verified
5/5

2022-06-05

Always great service.

"As always JP delivered a good product in a timely manner."

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Verified
4/5

2022-06-05

Part was great, something delayed shipping

"All good. The only difficulty was shipping, combined w a holiday weekend. "

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Verified
5/5

2022-06-05

Good price, quick ship.

"I ordered something and it didn’t go poorly. I’d do a celebratory backflip if I weren’t fat and old. "

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