"Things went well.
Fast delivery "
"I have bought tires through J&P cycles for a few years and have always been very satisfied with the price and service they offer
Thanks
DW Canada"
"Everything went well. Took about a week to receive. Packaging was good and the jacket was in new condition. A large fits as expected. I’m Happy."
"From start to finish, Very easy and great price. Delivered exactly to my front door. Would recommend to all my friends. Thanks!"
"Very satisfied with my J&P Cycles order. Couldn't want a better service. "
"Quick delivery - received products as expected and on-time. Will order from J&P cycles next time I need something."
"Staff was very knowledgeable about parts and fast delivery even tho order was placed rite before a holiday!"
"Easy process... A bit pricey tho compared to... Seems to be good product"
"Easy to use website and part fit. Delivery on time and no hassle "
"Très bon service mais j'ai dû payer des frais de dédouanement car je suis du Canada "
"Not happy, before this I have never had bad service. When an item was sold out in the past the sight would let you know, this time not so much did not find out till my stuff was shipped. I could have went somewhere else so the wait would not be as it was put to me not sure when it will be in."
"I ordered an item I never received it I sent them an email telling them I want to cancel my order that was over a week ago and yet I have still have not received an email today is Sunday I called their customer service line and waited over 7 minutes and never even got anybody on the phone I hung up"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Very unhappy with the customer service experience."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I was very impressed with the purchase thanks "
"I ordered the wrong part form JP but the customer service and return policy was amazing will order again."
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”