"Fast delivery and great website
Thanks!
"
"We have 9 year old HDs in very good condition. Finding a direct replacement and in this case an upgrade from stock headlight to an LED was very easy on the online site due to the filters you can add while shopping. The site allowed us to narrow down to what is available within a few clicks, now that's great customer service. We received what we ordered, installed the replacement headlights and they work very well. We will be shopping from J&P again."
"My parts was delivered on time!"
"I ordered 3 bottles of ride on tire balancer and sealer to put in my new tires I just put on my bike . I received my order of 3 bottles of ride on but they did not send the 5 inch tubing or the valve stem core remover. I called customer service to ask them to send me the tubing and core remover that is supposed to come with product and was told I would have to return the product and they would send me new ones I didn’t have time for all of that ridiculous nonsense because I was leaving to go on a trip with my bike in a few days so I had to go purchase the tubing and core remover to install the ride on . To me that is a waste of time and money on j-ps part to go through all of that when they could have just sent me the tubing and core remover that they shorted me to begin with. Bad customer service!"
"JP Cycles is awesome and they stand by the products they sell."
"Fast delivery, fair price and products as advertised "
"The delivery was on time."
"Shipping is fasssssssst and they roll they go round and round"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. We appreciate you as a customer and your feedback and suggestions help us provide the world class customer service that J&P Cycles customers have come to expect. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Only thing that would have been better is if I could have bought the switch I needed by its self instead of as a set. I now have a switch jus sitting that I don't have a use for "
"Quick shipping. Battery was as advertised. My bike cranked right up after a 2amp charge"
"I asked if a helmet was in stock. I received an email saying yes it was. I wait the 3 week processing time (which is ridiculous) and find out no they did not have it in stock and it SHOULD ship in 2 weeks. Huge waste of my time I will never do business with this company again. The man I had on the phone kept saying well it says it usually ships in 3-4 weeks. That’s irrelevant since even he said it would maybe ship the end of the 5th week. Great experience……"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I’ve bought tons of parts in the past. First time I didn’t get my full order. An customer service couldn’t give me a straight answer. So I got stuck with half the parts I need. Also Kimberly from customer service was very rude…"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I wanted Kuryakyn highway pegs; J&P Cycle had just the ones I wanted.
They were in stock and were shipped immediately.
Great selection, great service and great product."
"Ordered and paid for product same day. Was 10 days before it ever shipped. After they finally got it to shipper it was delivered quickly. Even after chatting with them and being told it was in packing phase and I should get an email notifying me of shipping it was 7 more days before it actually shipped. "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Even thought the vehicle was selected in the search and confirmed on the part's page, it didn't fit! "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”