"Purchased an ION DJ 2 go for my son. Shipping was fast, item was the best price around. The box it came in had been opened, re-taped and the inside plastic tray was cracked. I didn't want to give a gift in a box that looked used so I returned it. They sent me a shipping label and gave me a full refund. Customer service was very knowledgable, and friendly throughout the entire process. Sometimes things go wrong but they handled it properly. I would definitely shop with them again!!!"
" It was 3 PM on the West coast were I live and my computer had finally died, totally dead, 2 HD's toast, and as I had sweat bullets trying to keep it alive over the last month, in a way I was glad to see it go. I called J&R and they were open and willing to do a 2 day delivery in Washington State. Two days is 48 hours but my new computer arrived at 9 AM 42 hours minus the 3 hours we are ahead of N.Y. Splendid ! I am now a repeat customer of J&R even though they are about as far away as a business can be and still be in the continental USA. Thanks guys I really appreciate your prompt and greatly appreciated business. "
"Awesome prices and get products, I'm very happy with my purchase."
"The service was excellent. I had some questions regarding a model number. I reached a human being in less than 10 seconds. I called back later to place the order after I thought about the purchase and it worked seamlessly. I will shop here again. They have a great reputation and their employees are very helpful. I live on the West Coast and the product (two boxes) arrived on time"
"Great prices & fast shipping"
"Very quick shipping and excellent packaging! Cost were lowest I could find on the internet and electronic communication was super!
I will buy again from this seller!"
"I purchased a Nexus 7 from J&R, this was my first experience with this sellers and I have to admit that the experience was flawless.
Several payment options were available making the checking out process extremely easy. The same with shipping options which are very reasonable, price wise. I selected the 2 day shipping option and my Nexus 7 shipped quickly and arrived safely on the day it was expected to arrive. In general it was a great experience buying from J&R."
"Cancelled my order without telling me after 2 days. No explanation given. The product I bought was selling for 2 more days."
"I ordered Panasonic LUMIX DMC-LX7 10 Megapixel Digital Camera - Black! It was shipped and delivered promptly! Also, I had to cancel another order placed earlier! Customer service was very helpful with the same!"
"Good customer service and excellent communication!"
"Good service, fast shipping. Received item as expected
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"J&R is a top flight organization. I ordered the wrong TV mount from them and when I called their return department they connected me with customer service. The gentleman that picked me up asked me what I wanted my mount to do and the TV model. Within seconds he came up with a better replacement that was priced $30 less. He then waited while I brought up the manufacturers website so I could view the item. He then credited me for the original item and gave me authorization to return. All internet purchases should be this easy to rectify problems."
"Great customer service - our iPad was a call-in order option only and the experience was pleasant, fictional and satisfactory. We believe that JR is one of the top online retailers and they have been so for us for a number of years by now. Thank you for that, JR!"
"I ordered from J&R because they are a partner of Amtrak Guest Rewards and I (hopefully) got four points per dollar spent. Ordering was easy on line and everything was as described. Shipping was very quick. I was very pleased with the experience."
"My recent J&R shopping experience was perfection. The item I purchased was listed at the best price available amongst reputable retailers, the checkout process was flawless and the delivery blistering!
I will shop at J&R again and again...and encourage all to do the same."