"I have ordered many items from J&R Music over the years. Everything I have ordered has been brand new and delivered in an exceptionally fast manner. Customer service is very responsive to any queries. AAA retailer in my opinion. I will not hesitate to order from them again."
"I was looking for the best price for a Corsair AX1200i power supply. On Amazon, I saw that J&R was one of the sellers. They had the lowest price and free UPS shipping. I received my power supply via UPS just two days later and in perfect condition!
FYI, this is just one of several delicate electronics that I have purchased and received expeditiously from J&R in NYC."
"Excellent phone system and value"
"Shopping with J&R was one of the easiest and most rewarding experiences I have ever had with an online merchant. The web store is extremely easy to use, the checkout process was quick and fluid, and my product arrived on schedule and was better than the description that was provided. I am VERY happy with my experience with J&R, to the extent that not only will I use J&R again...I will recommend them to my family and friends. My family and friends understand that I hold a very high level of expectation for businesses I interact with...and to succeed on that level indicates nothing less than absolute outstanding customer service and product. "
"I purchased an Onkyo TX-8050 Network Stereo Receiver and am delighted with it's functionality. J&R's online description was accurate and thorough. The receiver arrived quickly. J&R is 5 star seller! "
"The customer service agent was helpful and professional. J&R did price match, as promised. My merchandise arrived promptly and was packaged well. I would order from them again."
"It was very easy and it was received in a very timely fashion and the product was exactly what it looked like online. Very satisfied. Thank you"
"Their service was pretty good. My experience with them was smooth and painless. I got my item quickly (one day ahead of schedule). Also, I really like the option to pay by my Amazon account, that simplify the process. Their price was reasonable good but I won't say it's partricular cheap (without the manufacture's rebate). They do have some good deals once in a while. I will likely to shop again there if they offer some other special deals. I didn't interact with their customer service, don't know how good they are. In general, I am satisfied and JR is one of my trusted online vendors."
"I have a great experiences here. "
"We did in store pick up and it was quick easy and ready for us when we arrived. Great service!"
"Horrible experience. I was to get Ground White glove service. Instead I had to help carry it in the building, then help unpack, and I had to set it up all by myself. J & R is not honest about their service. I will not order from them again. Update J&R refunded me $50, even though the shipping and handling was $146. THe main reason I piocked them was because they offered free white glove service (which wasn't free) and then didn't provide it. Not to be trusted. "
"I found the item I wanted online and chose the option of being able to pick it up. The entire process was super easy and pleasant and even included a free cup of copy at J&R's new coffeeshop - excellent idea, I'll definitely be there again."
"its nice to shop, they offer a pay later option its too good cause it is really shipped fast and arrived in my house earlier than i ever thought i recommend this to my friends i give it 5 star ratings, thanks to JR"
"very good experience. product as advertised, quick and free shipping. product was packaged well and the product worked great straight out off box."
"Nice website, had what I wanted at a a good price."