"Better than the OEM part. Excellent communication. Excellent delivery."

"All parts shipped as expected including one back-order part."

"I was able to find the tires I needed quickly, but first they said one was backordered and wait for the delivery. I then said then to just send one and I would wait for the other. They then said that it was an error and they had both tires and would send, but it still took over two weeks to get the tires."

"Needed new bearings for my Honda deck, Jacks had them all, and now the old mower is back to work."

"I ordered some Honda trimmer parts since Honda has quit making the trimmers. I ordered 2 engines, received 1 and received no communication about why. After questioning what was going on, they admitted making a mistake. They ordered the second engine and it came faster than I figured it would. They followed up in the middle to be sure I didn't feel ignored."

"Ordered parts months ago. Some on backorder. I understand that. But months later! Really! They processed my card for payment almost immediately. I know there are supply chain issues but I really wanted to use this piece of equipment and can't. Had to rent one. So now I have had added costs."

"it took some time getting my part , i received it in good condition thank you "

"Very good will buy from them again!!!"

"Item was on backorder when ordered and still is."

"Got what i needed and got it on time. "

"I will never use Jack's again I have never got the parts I ordered on time I have been waiting a month on a onan exhaust manifold getting very upset I need my machine "

"Parts seems like they never going to be available "

"Still have not received my order"

"Perfect fast delivery. Thank you"

"Charged $10 for two items weighing a total
of 4.3 once’s ( I weighed the products. )
Furthermore , you mailed my order in an unnecessarily large box costing shipping far more than needed…
Will never do business with Jacks again..
You are rip offs in every way

"