"Good morning
I placed my order in may and we are july 9th and haven't received the parts yet? I have no status on my order since june 28th.
The neighbors start to chat. They are pointing fingers at me.
Please, please! Send me my mower parts. Or give me a status of my order with a real delivery date.
Sincerely
Janique Gervais
PS. my order number is ***-***-****"

"Great place for your needs "

"I was happy with the product but the postage to Australia was more than the cost of the throttle cable. When shopping online I didn’t know the cost of shipping until I’ve confirmed my order. The cable worked perfect, just disappointed the shipping was so expensive compared to other things I’ve had delivered from the US"

"Needed a part for my tiller. Jacks was johnny on the spot!"

"Waited a MONTH and never received the part! One of the absolute worse experiences that I ever experienced or dealt with!"

"Part was back ordered and I received several notifications that it still had not come in and that I would be notified when it arrived at your warehouse. The day after the last notification that the part was still back ordered, the part arrived at my house. Unfortunately, I had ordered the same part from another source. Now I have an extra part and I paid for both while only needing one. "

"I had a bad engine that needed replacing. Customer support found a good replacement that didn’t break the bank account. Nice talking with humans."

"Website made it easy to find the parts I needed and they came in a timely fashion. Thanks!"

"Had the right oe needed to complete my job. Decent shipping. "

"Exactly as described and fast delivery will buy from again."

"A part was back ordered and I got it on time as stated."

"Easy to identify in web page. Price was fair. Delivered to Alaska promptly."

"Received 2 of 3 parts ordered. Never received 3rd part, vendor problem. 2 parts received were wrong parts."

"I have been dealing with cheap carburetors from Amazon for way too long because that's all I could find. Coming to Jack's Small Engines, I found the EXACT carb I needed for the 22 year old Honda mower I just bought to fix up thanks to the VIN reference. It arrived completely sealed, like it was pulled from a shelf in 2002. It went on perfectly and my lawnmower has never started so easy. Having Honda Power Equipment oil to change the old fuel contaminated oil was the cherry on the chocolate cake. I'm not going anywhere else on the internet if I ever need parts for this thing again. Made an old mower run like new!"

"Poor, took my money but has zero interest in finding me parts for a sprayer that aren't backordered for months and months "