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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
1/5

2024-07-14

Never again!

"3 weeks waiting for nothing."


Verified
4/5

2024-07-14

Customer service

"Were unable to source vintage parts. Csr was superlative and communicated refund to card. Thanks much Tim Thomas "

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Verified
5/5

2024-07-14

Old Simplicity Mowers

"2 38-year-old Simplicity mowers. Jacks has kept them going. Thanks to Jacks Small Engines"

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Verified
5/5

2024-07-14

perfect parts

"product was just what I needed and was delivered as advertised."

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Verified
5/5

2024-07-13

Mower parts

"Everything was great. Fast service. Parts fit. Mower working good."

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Verified
5/5

2024-07-13

Quality parts ar a fair price

"The part is exactly what I needed. Thank you."


Verified
1/5

2024-07-13

Waiting

"Still haven’t received my order
Ordered June 13th
"

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Verified
5/5

2024-07-13

On the lawn again!!!

"Arrived on time and as ordered, thank you
God Bless you and your family!
"

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Verified
5/5

2024-07-13

"I got the right part for a 25 year old Toro Wheel Horse mower….and it came quick!"

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Verified
5/5

2024-07-13

Fast service . Exactly what I needed

"Exactly what I needed. Items shipped same day I placed my order. I'll be back again "

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Verified
5/5

2024-07-13

Owner

"Fast and correct good to keep site"


Verified
1/5

2024-07-13

Customer service

"Ordered part on 6/13/24. Still waiting "


Verified
4/5

2024-07-13

order results

"I placed an order. One item was not in stock, and needed to be ordered by Jacks. The item is a bearing, which l cannot believe there is not more sources than one. The order has been placed over a month ago now. l gave a 4 star rating because they have been updating the progress of the order, l have not been ignored...I would like to put this engine back together. l'm certain the order will be filled soon"

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Verified
1/5

2024-07-13

Frustrated again by Jack’s

"Another delay. No more shopping with Jacks or Northern Tool. I expect better. "

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Verified
1/5

2024-07-13

The worst. Dont waste your time!

"My order was cancelled after being placer and payed without any explanation. A waste of time."