ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.47/5
Customer service:
3.52/5
Return/Replacement policy:
3.49/5
Featured Review


Verified
4/5

2024-12-05

Planer parts

"Ordered parts for planer , but they couldn’t fill the order because parts no longer available."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-12-05

Great

"Communicated well on the status of my order since they did not have the parts when I placed the order. Price was right, received the parts and the equipment is now working."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-05

Replacement Carburator

"I recently acquired an old Ariens snowblower that hadd been sitting in storage for 10 years or more. The carburator on it was shot so I found an exact match at Jack's Small Engines. Jack's had exactly what I needed and it was delivered wityhttin a few days.

After installing the new carb the engine fired up immediately! The snowblower is going to my son whio recently purchased his first home.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-05

Great Service

"I bought a cable for my rototiller. Was an exact OEM part. Great price and shipped Super Fast. Thanks You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-05

Excellent

"Great communication and service"


Verified
5/5

2024-12-05

As always!

"Great shopping experience for my needed parts. Easy to use website with great tools to find needed parts."


Verified
5/5

2024-12-05

Get your stuff no nonsense no hassle

"Just did enjoy no problem "


Verified
5/5

2024-12-05

Good place to do business

"I ordered a part then found I no longer needed it. They took the return quickly and took care of me"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-12-04

Parts not stocked after order was placed.

"Order part that was needed only to receive email days later it was not stocked anymore. Had to order from another suppler to fix my repair."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2024-12-04

Very good service

"The online tool for identifying and ordering the small screws needed was excellent and very efficient. My only complaint was the high handing and shipping fee on a $2.00 part. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-04

capacitors

"given wrong part number from Northern Tool, Jacks was fast at exchanging for the correct one, after they researched for the correct one. They did a great job!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-04

Efficient

"Great and quick service.
Was easy to find part I needed for my compressor.
Tks
"


Verified
5/5

2024-12-04

Great price point on Redmax Blower arts..super fast delivery

"Thanks for a great shopping experience"


Verified
2/5

2024-12-03

One month. No delivery.

"I ordered a part for my Masterbuilt Gravity Series Cooker on 11/3/24. Not only has it not been delivered, but their last communication to me was they themselves haven't received the part. Today is 12/3/24."


Verified
2/5

2024-12-03

one of the parts was faulty

"couldn't use, not worth returning"