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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.50/5
Featured Review


Verified
5/5

2024-11-02

"They got me my parts quickly & they were right! "

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Verified
4/5

2024-11-02

price us

"to bad the price is us cause i would of bought much more "

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Verified
5/5

2024-11-02

spare key

"spare key,all good........"

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Verified
1/5

2024-11-02

WAITED 1 MONTH IR LONGER SAID DELIVERED BUT NOT

"I ordered a carburator gasket over a month ago ended up buying from a different vendor don't understand why it took so long it was just a Subaru quiet mini generator said delivered still have not gotten item . "

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Verified
5/5

2024-11-02

Just we needed!!

"Great product and shipping was fast. Would buy from this seller again."

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Verified
5/5

2024-11-02

Vise repair washer.

"Jacks found a no longer made retainer washer for an older Wilton vise. Price was reasonable and shipping was withing expected delivery. Recommended."

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Verified
5/5

2024-11-02

Jack is My New Best friend

"I've ordered 3 or more times now, over the years, with Jack's. And from a female perspective, I find both the site and the staff, so easy to use and work with. And the diagrams for narrowing down, type of parts needed, for my Toro zero turn, makes it a breeze. Perfect orders, match, everytime! I love me some Jack's, my new bestie for lawn repair equipment. "

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Verified
5/5

2024-11-01

They had the parts I needed

"I searched online for parts for my Husqvarna backpack blower. I needed to rebuild the carburetor, and although they didn't have all the parts in stock, it's not a mainstream blower; they were able to get them to me in a reasonable period at a fair price. I will do business with them again. Thank You."

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Verified
5/5

2024-11-01

Great Experience

"This was 1st time going to their website. I got an Ariens snowblower from my neighbor. He said it worked, but it didn't. So, I looked around to see where I can get parts for the "Really Old" snowblower. I found what I was looking for at Jacks Small Engines. And the prices are very reasonable. This is my new place to come to for Ariens snowblower parts."

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Verified
5/5

2024-11-01

Excellent transaction!

"Even though my parts were back ordered, through no fault of Jacks, they delivered as soon as the parts were available. Thanks!"

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Verified
5/5

2024-11-01

Lawnmower

"Exceptional service. Customer support is amazing. "

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Verified
5/5

2024-11-01

DR chipper parts

"Quality brand name parts, reasonable price and fast delivery!"

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Verified
5/5

2024-11-01

Exactly the parts I needed.

"Outstanding experience, EVERYTHING that I ordered, I ended up using! I will also add, this is now the second time Jack's has requested survey reply from me for input. Currently, don't need anything else at this time. But, yes, they delivered the appropriate parts ordered which actually fit my circa 1984 Sears Craftsman (131.906600) lawn mower with a Tecumseh single speed engine. No longer 15+ minutes pull after pull to get it started. Now, one maybe two pulls and it starts right up. Carburetor re-build kits are inexpensive and oh, SO worth while! What a MAJOR difference they can and do make."

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Verified
5/5

2024-11-01

Easy

"Needed some parts for my cs271t. Looked them up on the parts diagram. Ordered them. I soon had the parts to fix the saw shipping was reasonable."


Verified
2/5

2024-11-01

Lack of communication

"I placed an order that was canceled after a week. I didn’t receive a call or anything explaing the reason. I placed another order before that, that has been delayed weeks. When I originally placed the order the part said in stock on the website. Then I received an email that they were in order from the manufacture. It’s been a month since I placed the order and I still haven’t received the parts. "

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