"They could not get my parts due to the manufacturer discontinuing them. However they communicated very well and refunded me with no questions asked."

"I had to wait for Jacks to get the part from manufacturer. But it was shipped promptly after their receipt of product and fit perfect."

"ordered parts and it took a long time to get parts, and one of the items ordered was not the part that I had ordered ( They had sent the wrong inner shaft )
there are two shafts for the item a have. I had ordered the right one that I needed and was sent the wrong inner shaft"

"Right products quick service. "

"Slowest part of delivery service was when it landed in Australia
Delivery fee and stock prices were a bit of a hit when converting to Aus dollars. Nice to have a reliable parts provider, will definitely use again"

"I was amazed that Jack's had this spring. I didn't think I'd ever find it. "

"Never had an issues with anything that I have purchased from them "

"Placed an order in early October. Parts backordered until January 2025, but my card still charged. Cancelled order. "

"When I ordered the part there was no mention of part being out of stock or backorder. That kind of dishonesty isn't appreciated. I should have been contacted with options instead of it will arrive whenever. Apparently this company knows most would have canceled their order. I won't be shopping with you ever again."

"Sure nice to have a comprehensive parts supplier!"

"Received fast price was alot lower than expected!!!"

"Website said part was available from supplier, been waiting a month. But charged my credit card with no problem. Please cancel order."

"Great all round service, will use again"

"Fit, form and function were precise. Shipped within reasonable timeline."

"One part was on back order,part was in within a week and the entire order was shipped in a timely manner. they would have shipped the parts they had,but I chosed to wait for it all a once "