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Product & services pricing
3.65/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.39/5
Customer service:
3.54/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
1/5

2025-01-17

Very Slow Shiping

"It's been over a month and still haven't received my parts."

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Verified
1/5

2025-01-17

Still waiting on item

"Still waiting on my item. Status says extended delay from manufacturer, which is fine, but then maybe you shouldn't advertise parts you can't get as in stock. Thanks."


Verified
2/5

2025-01-17

Well Below Average

"So many issues, but the main one is that we were given no warning that the part we ordered would take OVER A MONTH to arrive. Oh, and I was asked to fill out this survey and THE PART STILL HAS NOT ARRIVED. So what do you expect??"


Verified
1/5

2025-01-17

Still haven’t received my order

"Said items were in stock and it has been 2 months and still no delivery "

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Verified
5/5

2025-01-17

Balance ring

"Great product, fast delivery, everything as described, thanks."

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Verified
2/5

2025-01-17

Slow delivery

"If I would of known at the time of the order that it would take this long (over a month) I would have ordered it somewhere else. I will say Jacks has been good in the past..."

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Verified
5/5

2025-01-17

BW Metairie

"I originally ordered wrong cable but Customer Service found the correct one, which worked perfectly. The entire transaction couldn't have been better. If I need any other item, I would definitely use them."


Verified
2/5

2025-01-17

Way to long of a wait

"Same as the title way to long of a wait "


Verified
1/5

2025-01-17

Still waiting months later for parts

"Ordered governor for my briggs engine over 2 months ago. It will be 3 months next week.. still waiting on part"

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Verified
5/5

2025-01-17

Make your old craftsman lawn sweeper great again!

"12 year old lawn sweeper with wheels worn smooth, and bag shot, idler gears done. Replaced all those parts, and the was able to use the wheels on my high pressure washer that wouldn't hold air. I'm happy. Great company to do business with.
"

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Verified
5/5

2025-01-17

Generator parts

"Have an old harbor freight generator that needed new bushings between the engine and frame. Jacks small engines was the only site that had a schematic of that particular generator. The parts fit perfectly!"

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Verified
5/5

2025-01-16

GREAT PEOPLE TO DEAL WITH .

"THE TOOL'S WERE SHIPPED VERY FAST . THESE WERE THE TOOLS I WAS LOOKING FOR . THE ADJUSTMENT TOOLS FIXED MY ECHO PB-9010 BACK PACK BLOWER TO GE IT RUN CORRECTLY. BETTER THAN 160 DOLLARS AT THE SHOP . PLUS A WEEK WAIT AND TWO TRIPS TO THE SHOP ."

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Verified
5/5

2025-01-16

Quick service and shipping

"Very good. Will use again."

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Verified
5/5

2025-01-16

Spare MudMixer Auger and Pins

"Parts came in a well packaged box. One of the pins was missing from the order, but they took care of that."

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Verified
5/5

2025-01-16

The item and transaction was very good

"No problems and I recommend them"