ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.45/5
Customer service:
3.53/5
Return/Replacement policy:
3.49/5
Featured Review


Verified
5/5

2024-11-23

Fast service

"Had my parts within a couple of days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-23

Great parts source.

"The parts were correct and installed nicely.
The prices were very reasonable.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-23

The Right parts, the Right price, the right fit!

"My mower is OLD (1985ish).
Jack's had the right parts for this vintage tecumseh engine.
Jack's saved me a lot of time and frustration.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-23

simple washer

"I needed some special washers ..they were $1.50 ea...Jacks delivered these like it was a $150.00 order...Thanks Jacks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-23

Just what I needed

"Perfect parts at a perfect price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-23

brake pucks

"Delivered quickly and seem to work"


Verified
1/5

2024-11-23

Item has been on some sort of backorder for over a month.

"Still waiting for my ordered item."


Verified
5/5

2024-11-23

Good price and fast OS delivery!

"Was looking for some parts for an older mower that I couldn't find in Australia. Jacks had them in stock with fast postage and perfect fit. Will buy again. Thanks team. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-23

Got the right replacement keys

"Got the right replacement keys for Honda gx690 engine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-22

Shipping

"Shipping was to expensive "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-11-22

Still waiting for my part

"Still waiting for my part"


Verified
2/5

2024-11-22

"Extremely hard to talk with anyone (if you need to order or assistance) I did get the parts I was looking for only after I pulled all my hair out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-22

Outstanding!

"Snowblower parts delivered extremely quickly with no issues."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-22

Replacement part for a jackhammer

"Excellent customer service. The associate I spoke to on the phone was very knowledgeable and was able to help me find and order the correct replacement part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-22

Late Delivery

"Said ships in 3-4 days. Took 2 weeks to get and one part never arrived and had to cancel. Got the part in three days from another site!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process