Product & services pricing
3.67/5
Chance of future purchase:
3.65/5
Shipping & packaging:
3.45/5
Customer service:
3.62/5
Return/Replacement policy:
3.59/5
Featured Review


ResellerRatings
Verified
4/5

2025-02-06

You always find stuff but it may take a while to get here. Thanks

"The title explains.
I am not writing war and peace
"

Pricing of products and services
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ResellerRatings
Verified
5/5

2025-02-06

FD Equipment

"Great fit. Fast shipping!"

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ResellerRatings
Verified
5/5

2025-02-06

SERVICE WAS GREAT AND ACURATE

"I installed the carb, connected the fuel line, put in some fuel and it started on the second pull. You can't ask for anything more."

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Verified
1/5

2025-02-06

A month long wait

"Ordered on Jan 6th , kept receiving emails that stated product was “waiting on vendor for delivery “ finally cancelled order, after waiting a month for nothing."

Overall customer service
Overall product shipping and delivery process

Verified
1/5

2025-02-06

Je ne l ai jamais recu

"Vraiment déçu car je ne l ai jamais reçu "

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Verified
5/5

2025-02-06

Great experience

"The ease of ordering the part and the speed of getting it delivered in hand was fantastic
Thanks
"

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Verified
5/5

2025-02-05

Home owner

"Excellent experience, got just what I needed to rebuild a 30 carburetor, saved me tons of money. Will use Jacks again, they’re great!"

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Verified
5/5

2025-02-05

Great customer service

"I ordered a part that showed to be in stock, and I selected 2nd day air for shipping. After several days of waiting, I found that there was a delay in getting my item shipped. I reached out to customer service and requested a refund for the expedited shipping fee, and received the refund immediately, along with an apology for the delay. I received my item a couple of days later via ground shipping, and verified the refund on my following credit card statement.
Stuff happens, but they made it right.
"

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Verified
1/5

2025-02-05

Showed In Stock but order was canceled

"Ordered part, 2 1/2 weeks later cancelled because it was no longer in stock. Should not have parts on shop page if they are no longer available from manufacture. Waste of my time"

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Verified
5/5

2025-02-05

Carb kit

"Great product great service and fast shipping thanks so much "

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Verified
1/5

2025-02-04

I have not received my package from jacks small engine repair

"Package not received. Still waiting "


Verified
4/5

2025-02-04

Good Service

"Received the part I ordered. Just like OEM and works great. Price was right on target and delivered when expected."

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Verified
5/5

2025-02-04

Dependable service

"Ordered from Jacks several times and they always come through. The communication is excellent."

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Verified
5/5

2025-02-04

Correct parts and very quick delivery!

"See title above! Can't say it better than that!!!!!!"

Likelihood of customers making future purchases
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Verified
5/5

2025-02-04

Excellent Service

"Quick shipping, arrived on time and the correct parts. I am satisfied that Jacks does their very best to get the parts I needed to me quickly. "

Pricing of products and services
Likelihood of customers making future purchases
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