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Product & services pricing
3.67/5
Chance of future purchase:
3.64/5
Shipping & packaging:
3.43/5
Customer service:
3.62/5
Return/Replacement policy:
3.59/5
Featured Review


Verified
5/5

2025-02-18

as described

"great xxxxxxxxxxxxxxxxxxxx"

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Verified
3/5

2025-02-17

Still waiting

"Still waiting wondering where and when my order will arrive "


Verified
5/5

2025-02-17

MTD Snowblower Parts

"Jack's had the parts I needed and delivery was quick. Very Satisfied."


Verified
5/5

2025-02-17

Perfect!

"Everything went together perfectly and is working perfectly. Thank you! Couldn't have done it without you."

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Verified
5/5

2025-02-17

Correct part delivered quickly

"I ordered a specific part, got the right one."


Verified
4/5

2025-02-17

Great web site to use, For spare parts.

"Did receive parts which was lucky, the box's was very ripped and had a lot of packaging tape around it. Might be better to have parts is a stronger box or a box in side a box's. Cheers"


Verified
5/5

2025-02-16

"I ordered a couple of things for a engine and then discovered a Crack in the block and didn't need the parts anymore. They canceled the order and credited my account back. Great service. "

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Verified
1/5

2025-02-16

Horrible service

"I’ve been two months waiting for a fuel cap for a small engine a fuel cap. They keep sending me emails every couple of weeks saying it’s on backorder."

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Verified
2/5

2025-02-16

"Was to take 2 1/2 months to fill my order had to cancel this order abd find a faster route fir parts"

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Verified
2/5

2025-02-15

Canceled without notice

"We had been waiting for an order. Relieved notice that some came in and was ready to ship, then it came in. Next thing we received a credit back for unshipped product. Come to find out, those items were no longer available thru Jack's. Would have been great to be notified back when they knew they weren't available so we could have been working on another avenue. The job waiting for parts was time sensitive."

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Verified
1/5

2025-02-15

not in stock

"still have not received parts "


Verified
5/5

2025-02-15

Snowblower carb

"Exact parts I needed for 40 yo Ariens"

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Verified
5/5

2025-02-15

Great experience

"Received my order ahead of schedule. Great packaging, item was in perfect order.
I would definitely recommend Jack's small engines to everyone.
"

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Verified
5/5

2025-02-11

filters

"Exactly what I needed....thanks!"

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Verified
3/5

2025-02-15

I only received 1 item that in l ordered

"Are you not able to get other parts??"

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