"My order was correct and delivered on time.
I will definitely order from them again."
"Outstanding experience, EVERYTHING that I ordered, I ended up using! I will also add, this is now the second time Jack's has requested survey reply from me for input. Currently, don't need anything else at this time. But, yes, they delivered the appropriate parts ordered which actually fit my circa 1984 Sears Craftsman (131.906600) lawn mower with a Tecumseh single speed engine. No longer 15+ minutes pull after pull to get it started. Now, one maybe two pulls and it starts right up. Carburetor re-build kits are inexpensive and oh, SO worth while! What a MAJOR difference they can and do make."
"Needed some parts for my cs271t. Looked them up on the parts diagram. Ordered them. I soon had the parts to fix the saw shipping was reasonable."
"I placed an order that was canceled after a week. I didn’t receive a call or anything explaing the reason. I placed another order before that, that has been delayed weeks. When I originally placed the order the part said in stock on the website. Then I received an email that they were in order from the manufacture. It’s been a month since I placed the order and I still haven’t received the parts. "
"made ordering easy. Part was the correct one and it was delivered on time. "
"Right part fast. Fair price."
"Good price, delivered on time. Easy online ordering. "
"Right part. Fast service. "
"I ordered a carb on Oct 1st and still have not received it as of Oct 31st. "
"very great service. good service"
"I’m still waiting for my delivery, but my credit card was already charged. Hope to receive it soon or may need to cancel and get a refund"
"Still have not received my order!!"
"Came as described & on Time "
"I dont blaim it on Jacks' - it could be my faultwrong gaskets.. "
"Had no problem looking up parts. Like that they tell you when you’re parts are shipped out and when you should get them. "
"When I ordered on 9/30 was told everything was in stock. Was notified that everything would ship on the 21st. Still waiting? Called yesterday to find out something has not made it from over seas yet? Still waiting? Any idea I can at least get an eta from someone. Or just keep waiting? It been almost a month."