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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-19

Jack's Small Engines Rocks!

"Always is, and always has been, my go to source for efficiently and successfully meeting my equipment parts and supply needs. Don't waste time with the illusion of storefront glitz and glamour of non-domestic supply services. Unless I'm missing the mark, domestic soils are the most fertile! Thank, JSE!"

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Verified
4/5

2024-09-19

"part exactly what i ordered.thaankyou"

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Verified
5/5

2024-09-19

amazing had zero problems

"great customer service and speedy response time i give it a 10"

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Verified
5/5

2024-09-19

Exact fit

"Quick replacement and correct part for repair."

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Verified
5/5

2024-09-19

Customer service

"Wonderful customer service are always nice and honest"


Verified
3/5

2024-09-19

The part worked, but is took 9 days for it to be shipped.

"We ordered a part for my mower. We were gland they had it and the price was better than some other places. We later figured out they do not stock the part. You have to wait for them to get it. It shipped 9 days after we ordered it. I could not mow for awhile. The part did work. "

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Verified
1/5

2024-09-19

Have not received order 2 months

"Would like a refund can't figure out website to leave an email. "

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Verified
3/5

2024-09-19

Hi shipping

"In US postage system but charged a lot for shipping."


Verified
1/5

2024-09-19

I didn’t get my stuffs for long time

"No good! It’s been long time since I did my order and didn’t receive yet"


Verified
3/5

2024-09-19

Poor packaging

"I received a replacement motor after being backordered for about a month. Due to poor packaging the mounting bolts #8-32 were bent. Fortunately, Jack's Small Engines is working to source replacement bolts. I appreciate their efforts to make things right but the issue should never have happened."

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Verified
5/5

2024-09-19

Poulan Mower Parts

"I had ordered some belts and parts for my mower. one of the belts was too long. I contacted the company and was helped in getting the belt credited to my account after returning the belt."

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Verified
5/5

2024-09-18

Easy to find the part numbers; quick service; reasonable prices.

"5 Stars on all three dimensions."


Verified
2/5

2024-09-18

1 Month Later - Still waiting

"Has been 1 month to the day and still have not received my order. Still in manufacturer extended delay. Keep waiting for the ship email but nope, just the weekly email saying it’s still delayed. I’m hoping I’ll get it, but at this point almost wish they had just show as out of stock to begin with"


Verified
1/5

2024-09-18

Order now over a month old, no product and no projected date for delivery . . .

"Ordered products from this vendor, items indicated would ship with '8-10 day', we are now a month out and I have not received anything from this order. Just multiple e-mails indicating that the order is delayed, no expectation on when or if I will receive the items. I have a trimmer down in need to repair and will cancel the order and go a different direction. Bad experience for sure . . ."


Verified
5/5

2024-09-18

Will be ordering again

"Awesome customer service and fast service"

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