"The correct product was shipped as promised. I recommend Jacks for all your equipment needs."

"I never received my order"

"Excellent service but ordered parts were backordered so I had to cancel - Cancellation went very well!"

"It’s the part I was looking for and a good price as well "

"My order was delivered punctually and correctly"

"One part of the order was on extended back order Was shipped as soon as they received it Thanks"

"I have placed a few orders from Jacks Small Engines and have never been disappointed yet. They did not have the crank seal I wanted and were waiting for it to come from their supplier, but that seal was probably not in much of a demand, and I knew all this before I placed the order. So as always, 5 stars here!"

"I did not expect the parts for my 40+ year old tractor to arrive so soon. Less than one week from ordering they arrived at my door. Thanks Jacks! you really know how to deliver. In more ways than one."

"Ordered a replacement part for a Briggs & Stratton engine and paid for the part at time of order and then waited for 3 weeks to then learn that the part was no longer available. The cost of the part was refunded, but I still lost 3+ weeks of possible use of my mower to learn this. Will NOT be ordering parts from them ever again."

"They had exactly what I needed for a motor that’s over 30 years old. Quick shipping and fit perfect!!!"

"Very happy with availability and selection of parts and prompt delivery!"

"Quick response. Right part"

"Waited waited waited. Then the order was cancelled because the supplier didn’t have the part."

"Minimal email communication of what's the status of the order. The company should get to the source if product is discontinued then relay it to the buyer."

"I ordered a part that was labeled in stock then 10mins later got an email that said item was waiting to be received by the vendor. That was just about a month ago. I have gotten 3 of the same messages that say they are still waiting g on the vendor. So they got their money right away but now I sit and wait for who nows how long if ever to receive what I ordered. "