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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-05

Excellent customer service

"Representative always helpful and attentive."

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Verified
5/5

2024-09-05

Excellent

"Order arrived undamaged and on time. Perfect fit."

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Verified
5/5

2024-09-05

Flywheel fan

"Part fit. Service was fast. "

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Verified
5/5

2024-09-05

Got what I ordered quickly

"I ordered what I thought I needed, but it ended up being wrong. My mistake and I took the hit. Not their fault.
"

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Verified
1/5

2024-09-05

Horrible

"Took three weeks to get my parts and then they sent me one seal when there was supposed to be two. "


Verified
2/5

2024-09-05

Parts

"Order part after month call them no part in stock think they would have let me know .told me it would be in stock 8/21/24 call 9/5 no part think they would have let me know ."

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Verified
5/5

2024-09-05

Awesome!

"Jacks is the best. Always prompt with their shipping and don't have to return anything because they sent the wrong item.
"

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Verified
1/5

2024-09-05

They have NOT shipped my order. I'm still waiting. Ordered 4 August.

"Order parts over a month and they have NOT shipped my order. I paid for a fastest delivery/shipment and I'm still waiting. Ordered 4 August"

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Verified
1/5

2024-09-05

Ariens Free- wheel bypass rod

"They were not able to find the part at all. Was under impression that they could have had one fabricated."


Verified
5/5

2024-09-05

Patty’s

"Great alround service and product "

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Verified
1/5

2024-09-05

Item never came

"The item I ordered was never delivered.. going on 6 weeks now and still nothing."

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Verified
5/5

2024-09-05

Idler pulley

"The part ordered was an exact replacement. Delivery was quick as well. Would order from Jacks again. "

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Verified
5/5

2024-09-05

Easy to order

"Love the web page setup. Parts came quickly and was kept informed of the delivery expectations "

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Verified
1/5

2024-09-05

No Refund

"I received the wrong parts. I mailed them back and I haven't received my refund yet. They won't do what they say they will do. I have ordered from them before and didn't have a problem. I'm not sure if there have been management changes or what but they didn't do what they say they were going to do. Press your luck. I don't believe in leaving bad reviews, but when you take my money, I have to let others know. I was told the refund was initiated on 8/16/24. It has been 19 days and no refund."

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Verified
2/5

2024-09-05

Ordered 167987 support bagger

"About 10 days latter found out they couldn’t get it ….. obsolete part …. Should take off web site …. Took credit card info … gave refund "