"My order was correct and delivered on time.
I will definitely order from them again."
"Representative always helpful and attentive."
"Order arrived undamaged and on time. Perfect fit."
"Part fit. Service was fast. "
"I ordered what I thought I needed, but it ended up being wrong. My mistake and I took the hit. Not their fault.
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"Took three weeks to get my parts and then they sent me one seal when there was supposed to be two. "
"Order part after month call them no part in stock think they would have let me know .told me it would be in stock 8/21/24 call 9/5 no part think they would have let me know ."
"Jacks is the best. Always prompt with their shipping and don't have to return anything because they sent the wrong item.
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"Order parts over a month and they have NOT shipped my order. I paid for a fastest delivery/shipment and I'm still waiting. Ordered 4 August"
"They were not able to find the part at all. Was under impression that they could have had one fabricated."
"Great alround service and product "
"The item I ordered was never delivered.. going on 6 weeks now and still nothing."
"The part ordered was an exact replacement. Delivery was quick as well. Would order from Jacks again. "
"Love the web page setup. Parts came quickly and was kept informed of the delivery expectations "
"I received the wrong parts. I mailed them back and I haven't received my refund yet. They won't do what they say they will do. I have ordered from them before and didn't have a problem. I'm not sure if there have been management changes or what but they didn't do what they say they were going to do. Press your luck. I don't believe in leaving bad reviews, but when you take my money, I have to let others know. I was told the refund was initiated on 8/16/24. It has been 19 days and no refund."
"About 10 days latter found out they couldn’t get it ….. obsolete part …. Should take off web site …. Took credit card info … gave refund "