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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-03

Great website to order the mower parts I need at a descent price

"Ordering was super easy after giving my riding mower manufacturing number and looking up the part numbers from their diagram of my particular mower.
I ordered both drive belts, upper and lower, for my MTD riding mower and they delivered in just a few short days well packaged and in great shape. Both fit perfectly and my mower runs great.
I would like to add, if other riding mower parts sites don't have what you need, Jack's will. My MTD is a 2016 Yard Machine and I sometimes have had trouble locating parts or finding the correct part number for what I need. I have found Jack's website to be very helpful in both areas.
"

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Verified
5/5

2024-09-03

Replacement belt for air compressor

"Easy to locate the part and wad shipped fast "

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Verified
5/5

2024-09-03

Toro lawn mower parts.

"Exact parts and quick delivery. "

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Verified
5/5

2024-09-03

1995 B&S 10.5 up motor gasket

"Quick delivery and perfect fit! Detailed website helps with proper part selection, even for an antique 28D707 L-Head motor,
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"

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Verified
5/5

2024-09-03

Win win

"One got back ordered and was shipped promptley when stock arrived "

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Verified
5/5

2024-09-03

Staying prepared

"Wanted to have a spare set of brushes for my portable generator, can’t get parts locally off the shelf especially after a hurricane. Jacks had the parts breakdowns I needed to be sure I was ordering the correct parts. Definitely will shop here again."

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Verified
5/5

2024-09-03

Excellent customer service

"Ordered 2 bearings, FedEx lost them, refund was issued immediately."


Verified
5/5

2024-09-03

Rear wheeler for older snapper mower

"I found exactly what I needed and it was shipped the same day I ordered it. "

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Verified
1/5

2024-09-03

still waiting on part for over a month

"over one month and still waiting on part"


Verified
5/5

2024-09-03

Great Company to do business with!

"Great customer service! Would buy again."


Verified
5/5

2024-09-03

Easy and fast

"It was so easy finding what we needed on your website.

The order process was simple and Easy.

The shipping was FAST...same day. I was notified about its status along the way.

Will be here again! Thanks
"

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Verified
2/5

2024-09-03

Out of Stock, Refund Was Easy

"Immediately AFTER I ordered and paid for the item a message popped up that it was out of stock and would be 2-3 WEEKS before it would be available. I wouldn't have ordered it had I known that. The refund process wasn't too painful though, thus the 2 stars."

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Verified
2/5

2024-09-03

A month later still no parts

"I ordered two small parts for a chainsaw, that was a month ago. I got confirmation after I ordered that one was ready to ship and that they did not have the other part but would be ready in a few days from the vendor. Did I mention that was a month ago? I know things happen so i am not mad about the ordeal I bought the parts else where and would have just liked a better communication as I never received another email stating an update. "


Verified
5/5

2024-09-03

Split parts Order.

"Had what I needed, even split the order while waiting for a back orderd part, which allowed me to get most of the job done !"

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Verified
2/5

2024-09-03

Still waiting

"Order placed 8/1 and have not received it yet."

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